Jairo Najarro
San Antonio,TX
Summary
Skilled in diverse installation, maintenance, and repair tasks across various industries. Possess hands-on experience in troubleshooting complex issues and delivering efficient solutions. Demonstrated ability to adapt quickly to new technologies and methodologies with strong problem-solving skills. Improved operational efficiency and equipment longevity through proactive maintenance strategies. Expert professional with great technical and mechanical abilities. Resolves faults by troubleshooting, diagnosing, and fixing diverse problems. Adapts easily to challenges of each work assignment. Talented repair technician with several years of experience employing excellent communication skills and technical abilities to solve problems and provide outstanding customer service. Specializing in and systems repair. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Appliance Repair Especialist Technicinan
Mr Appliance
San Antonio, TX
06.2016 - Current
- Identified engineering documentation and maintenance manuals to assess design configuration and conduct repair actions.
- Trained new employees on proper use of diagnostic tools and techniques for repairing various types of machinery.
- Assisted in training new technicians on repair procedures and company policies.
- Reassembled equipment, completing inspections, testing or repairs.
- Offered recommendations on device care and maintenance to customers.
- Analyzed data collected during tests runs or inspections to determine necessary repairs or adjustments.
- Maintained equipment performance by cleaning and lubricating components.
- Conducted quality assurance tests post-repair to verify device functionality.
- Performed soldering tasks to repair or replace damaged electronic components.
- Conducted regular maintenance inspections on mechanical systems, including pumps, motors, valves, and other components.
- Dismantled devices to gain access to and remove defective parts with various hand and power tools.
- Resolved customer issues related to repair work in a timely manner.
- Assisted team members in resolving difficult technical issues related to machine repairs.
- Estimated cost of labor and materials for projects and communicated value to clients.
- Tested parts and mechanisms to meet tolerances and product specifications.
Repair Shop Manager
Conns service department
San Antonio , TX
01.2013 - 01.2015
- Formed and sustained strategic relationships with clients.
- Conducted regular staff meetings to communicate goals and solicit feedback.
- Supervised daily operations by establishing procedures and monitoring team performance.
- Resolved customer complaints promptly and professionally.
- Supervised a team of 10-15 employees, providing training and performance evaluations.
- Answered incoming questions via phone and email, discussing productivity.
- Monitored inventory levels for merchandise to keep the supply well-stocked.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Collaborated with HR to recruit, hire, and onboard new staff members.
- Prepared detailed reports on shop performance for senior management review.
- Developed and implemented procedures for the efficient operation of the shop.
- Scheduled staff shifts according to business needs.
- Led employee performance evaluations and rewarded top performers to retain quality personnel.
- Performed light administrative duties such as filing paperwork, data entry.
- Maintained accurate records of visitors' check-in and check-out times in logbook system.
Service Tech/Assistant Manager
Aaron's Sales and Lease
San Antonio , TX
07.2007 - 11.2010
- Championed the adoption of new technologies to improve team productivity and service delivery.
- Coordinated daily operations, ensuring team adherence to company policies and procedures.
- Maintained positive working relationship with fellow staff and management.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Collaborated with other departments to streamline processes and improve interdepartmental cooperation.
- Offered training and support to keep team members motivated and working toward objectives.
- Documented repair work performed in order to track progress of each job.
- Performed diagnostics on computers to identify hardware and software issues.
- Performed internal vulnerability scans to harden owned systems against intrusion and malicious activity.
- Installed and configured operating systems, including Windows, Linux, and Mac OSX.
- Replaced defective parts with new ones using appropriate tools.
Air Condition and Heating and Refrigeration Tech
reynosa refrigeration
San Antonio , TX
01.1998 - 03.2002
- Checked coolant pressure levels in cooling towers and chillers using gauges and meters.
- Tested equipment following each install to determine efficiency and proper functionality.
- Tested pipe, tubing joints, and connections for leaks.
- Adjusted system controls to regulate temperature levels according to customer specifications.
- Adjusted and repaired systems to meet manufacturers' performance specifications.
- Maintained and repaired electrical and pneumatic controls, HVAC equipment and systems and auxiliary equipment.
- Performed troubleshooting and specific diagnostic tests to diagnose malfunctions.
- Calibrated system components to maximize energy efficiency while maintaining optimal comfort levels.
- Installed compressors, evaporators, condensers, receivers, expansion valves and other components of HVAC systems.
- Diagnosed equipment malfunctions.
- Repaired parts by using technical knowledge, special tools and soldering skills.
- Performed preventive maintenance on air conditioning units including changing filters and cleaning coils.
- Completed basic repairs such as changing belts, servicing fans and motors and cleaning coils, strainers and filters to optimize equipment performance.
Education
High School Diploma -
Highlands High School
3118 Elgin Ave, San Antonio Tx04-2000
Skills
- Electrical repairs
- Power tool operation
- Software configuration
- Component replacement
- Hand tool proficiency
- Schematic analysis
- System upgrades
- Precision soldering
- Advanced troubleshooting
- Appliance repair
- Hardware installation
- Technical diagnostics
- Diagnostic testing
- Mechanical repairs
- Plumbing repairs
Certification
aham narda - San Antonio, Texas
type 1 technician
Certification
Issued: Oct 05, 2004
Languages
Spanish
Full Professional
Portuguese
Limited
Timeline
Appliance Repair Especialist Technicinan
Mr Appliance
06.2016 - Current
Repair Shop Manager
Conns service department
01.2013 - 01.2015
Service Tech/Assistant Manager
Aaron's Sales and Lease
07.2007 - 11.2010
Air Condition and Heating and Refrigeration Tech
reynosa refrigeration
01.1998 - 03.2002
High School Diploma -
Highlands High School