JAIRO ORDENANA
Souderton,PA
Summary
Conscientious and hardworking Field Service Technician with twenty-four (24) year background managing installation, repair, and maintenance tasks. I have a wide range of experience in the electrical and instrumentation trade. The last thirty-seven (37) months are currently with Tesla Commercial Energy working primarily on our expanding Tesla Supercharger network in the Northeast Mid-Atlantic Territory. Talented at diagnosing errors and determining solutions on our Tesla V2 and V3 Supercharger fleet. Commissioned fifty-six (56) new V3 Supercharger Sites and daily perform proactive and preventative maintenance on roughly seventy (70) V2 and V3 Superchargers in New Jersey, Delaware, Maryland, and Pennsylvania. Duties also include diagnosing errors and determining solutions on our two other products, Industrial Storage cabinets, Thermal Door, Battery Pods and Commercial PV solar array, inverters. Additional work experience includes twelve (12) years in the electrical construction discipline which includes residential, commercial and industrial wiring as Lead Electrician and eight (8) years in the chemical industry as a Lead Electrical and Instrumentation Technician and with two (2) of the years as the onsite Work Supervisor/Coordinator/Planner. Accustomed to working flexible shifts and changing work schedules. My focus is to work closely with my field managers and peers to develop a safe work environment by following Tesla's safety procedures and to collaborate in our increasing knowledge base for our growing fleet to continue being leaders in sustainable energy. Moreover, I believe in being loyal to a company, displaying a great work habit, having longevity to a company and by reflecting the mission and philosophy of the company faithfully.
Overview
24
24
years of professional experience
Work History
Experience, Field Service Technician
Tesla, Inc
11.2020 - Current
- Delivered outstanding service on field visits to meet Tesla guidelines
- Minimized callbacks and equipment failure by reviewing job upon completion
- Specialized in support systems, inspections and detailed repairs to achieve operational efficiency
- Performed annual and preventive service maintenance on Tesla Superchargers, Powerpack for Industrial Storage and Commercial PV systems
- Analyzed equipment data using Phonehome, Periscope, Telescope, Carlogs, HMI, Microscope and other Tesla Tools to isolate and diagnose faults
- Commission newly installed V3 Tesla Supercharger Stations performing physical checks, installing Staging Firmware, installing current Supercharger firmware using the Tesla Energy Wizard and test charge on all posts on site
- Observed field safety protocols to prevent injuries and accidents
- Operated hand tools and power equipment according to corporate safety procedures
- Communicated with regional field managers, field managers and peers
- Mentored and trained new employees on Tesla processes, flow and safety procedures
- Mentored and trained employees on the Supercharger Fleet, programming cabinets, component replacement and closing out Service Visit Tickets
- Collaborated with team members to assess equipment performance needs.
- Managed on-site and off-site installation, repair, maintenance and test tasks.
Electrical / Instrumentation Equipment Technician
TELEDYNE TECHNOLOGIES, INC
03.2013 - 10.2020
- Identifying, owning, and tracking any issues with an account, according to call escalation procedure, to reach resolution
- Performs spare parts inventory and storage management
- Performs system recovery based on incident calls and under guidance from established documents and subject experts
- Responsible for prioritizing, scheduling, and completing all work following established policy and guidelines in an assigned territory
- Travel to sites to work as a member of the local team to provide efficient repair/ installation support to all accounts within assigned area
- Maintain and develop technical competence on instruments assigned as well as job-related
- Provide timely technical and application assistance in response to customer inquiries
- Provide backup to departmental coworkers
- Work independently to troubleshoot, diagnose, propose and implement electrical power and control equipment as well as process control component repair solutions
- Applied functional knowledge and troubleshooting abilities to isolate and diagnose diverse faults.
- Removed and replaced malfunctioning and worn parts to maximize system longevity and performance.
- Perform as a Safe Work Permit Issuer for the Dow Chemical Company
- Works independently and make sound judgments regarding work methods and tools
- Communicate regularly to Equipment Owner by email, phone calls or onsite laboratory visit
- Tuning of process control loops and machine control systems
- Maintain compliance to all PPE and safety regulations per OSHA and the Dow Chemical Company
- Work in close proximity to hazardous chemicals, high and low temperature liquids, high pressure liquids and gases, steam, and moving machinery/equipment
- Identify equipment that fail calibration, use manufacturer's manuals, etc
- To access and perform adjustment to meet specifications, or dispositions equipment as requiring repair
- Perform modifications, improvements and recommendations to existing systems
- Perform complex calibrations of test and measurement equipment according to established procedures, processes, and system.
- Supervised multiple trades to complete tasks
- Onboarded new employees with training and new hire documentation.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
Electrician
SWARTLEY BROTHERS ENGINEERS, INC
02.2000 - 03.2013
- Provide team support to internal customers
- Work independently with minimal or no supervision
- Travel to various location to meet customer’s needs
- Work on projects throughout entire facility including building electrical panels, running conduit, pulling wire, connecting devices, and using aerial lifts and ladders
- Build, install, troubleshoot, and repair electrical equipment in as efficient a manner as possible, while being consistent with good electrical safety practices
- Complete tasks in timely manner and provide feedback
- Expert in knowledge of 3 phase and single-phase power
- Expert in knowledge of AC/DC circuit theory
- Efficient in sizing conductors, conduits and using NEC Code Book
- Electrical Maintenance – Maintain, repair, and/or replace the following items: power distribution and lighting systems up to 480 volts
- Industrial machinery and production equipment such as motors and transformers
- Expert in knowledge of transformers, motors and electrical services
- Expert in using hand tools, electrical meter and testing equipment.
Education
CHI INSTITUTE TECHNICAL SCHOOL
01.2000
Skills
- Provide team support and collaboration
- Work independently with minimal or no supervision
- Travel to various location to meet customers’ needs
- Expert in knowledge of Tesla Firmware Downloader Tools, Periscope, Telescope, Phonehome, Carlogs, Tesla Energy Wizard, Microscope, PV HMI
- Expert in knowledge of V3 Supercharger cabinet diagnosing errors and determine solutions on LV Shelf PCBA’s, Powerstages, DCDC Trays, the post and cabinet coolant system, and vehicle connectors Expert in knowledge of V2 Supercharger cabinet diagnosing errors and determine solutions on Gen2 Chargers and other V2 cabinet components, V2 post and vehicle connectors
- Expert in Knowledge of Industrial Storage Powerpack diagnosing errors and determine solutions on cabinet LV Shelf, Thermal Door and Battery Pods
- Work on projects throughout entire facility including building electrical panels, running conduit, pulling wire, connecting devices, and using aerial lifts and ladders
- Build, install, troubleshoot, and repair electrical equipment in as efficient a manner as possible, while being consistent with good electrical safety practices Complete tasks in timely manner and provide feedback
- Expert in knowledge of 3 phase and single-phase power
- Expert in knowledge of AC/DC circuit theory Efficient in sizing conductors, conduits and using NEC Code Book
- Electrical Maintenance – Maintain, repair, and/or replace the following items: power
- Distribution and lighting systems up to 480 volts Industrial machinery and production equipment such as motors and transformers
- Expert in knowledge of transformers, motors and electrical services
- Expert in using hand tools, electrical meter and testing equipment
- Verbal and Written Communication
- Professional and Courteous
- Accountability and Work Ethic
- Working on my Electrical License
Timeline
Experience, Field Service Technician
Tesla, Inc
11.2020 - Current
Electrical / Instrumentation Equipment Technician
TELEDYNE TECHNOLOGIES, INC
03.2013 - 10.2020
Electrician
SWARTLEY BROTHERS ENGINEERS, INC
02.2000 - 03.2013
CHI INSTITUTE TECHNICAL SCHOOL