Jairo Rusinke
Las Vegas,NV
Summary
Proven track record of enhancing customer satisfaction and safety as an Uber Driver, showcasing strong problem-solving and effective communication skills. Achieved high customer ratings and repeat business by prioritizing vehicle maintenance and utilizing GPS for efficient route planning. Demonstrated adaptability and attention to detail across diverse driving roles, ensuring timely and secure transport.
Overview
27
27
years of professional experience
Work History
Uber Driver
Uber
Las Vegas, NV
07.2024 - Current
- Responded to passenger concerns and complaints politely and professionally.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits.
- Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
Driver, Warehouse Orders
River Mountain Driwall
Las Vegas, NV
10.2022 - Current
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Maintained safe driving records by strictly following traffic rules and regulations.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
- Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
- Efficiently navigated various types of vehicles through different road conditions, maintaining safety standards throughout all trips.
- Supported warehouse operations by organizing products on shelves and pallets for easy retrieval during shipment preparation.
- Handled sensitive materials with care, ensuring no damage occurred during transportation or storage periods.
- Managed time efficiently while on the road to meet strict deadlines for multiple deliveries per shift.
- Maintained detailed logs of miles driven, hours worked, fuel expenses, vehicle maintenance activities.
- Improved delivery efficiency by optimizing routes and adhering to schedules.
- Utilized GPS navigation systems effectively for precise route guidance and seamless transport between destinations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
Bodyguard Driver
G4S Secure Solutions
Bogotá Colombia
07.1997 - 03.2021
- Built strong relationships with clients, fostering trust and confidence in the ability to provide exceptional security services.
- Collaborated effectively with fellow bodyguards and security personnel, providing seamless coverage for clients during events or public appearances.
- Provided discreet protection services, allowing clients to conduct business without unnecessary interruptions or distractions.
- Upheld strict confidentiality standards regarding client information and operations, preserving their privacy and reputation at all times.
- Maintained a high level of physical fitness, participating in rigorous training programs to ensure peak performance on the job.
- Developed comprehensive emergency protocols for various scenarios, enabling swift action when needed to protect clients from harm.
- Adapted quickly to changing circumstances or unforeseen challenges while providing personal protection services for clients.
- Demonstrated professionalism and quick decision-making skills during high-pressure situations, ensuring client safety at all times.
- Improved situational awareness, utilizing advanced surveillance equipment for effective monitoring of environments.
- Coordinated with venue staff and event planners to ensure adequate security measures were in place for client events or appearances.
- Managed access control at venues, screening individuals entering the premises to prevent unauthorized entry or potential risks.
- Conducted regular vehicle inspections and maintenance checks to guarantee safe transportation for clients at all times.
- Reduced potential threats by consistently monitoring clients'' surroundings and pre-planning travel routes.
- Participated in loss prevention and safety programs.
- Examined doors, windows and gates to verify security.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Education
Bachelor In English As A Foreign Language - Education
Universidad Nacional Abierta Y A Distancia De Colo
Bogotá Colombia 08.2017
High School -
Unidad Educativa De Occidente
Bogotá Colombia 12.1988
Skills
Dependable and reliable
Safe driver training
Route logs
Effective communication skills
GPS and route planning
Commercial driving
Vehicle inspections
Problem-Solving
Attention to Detail
Multitasking Abilities
Dependable and Responsible
Flexible and Adaptable
Organization and Time Management
Timeline
Uber Driver
Uber
07.2024 - Current
Driver, Warehouse Orders
River Mountain Driwall
10.2022 - Current
Bodyguard Driver
G4S Secure Solutions
07.1997 - 03.2021
Bachelor In English As A Foreign Language - Education
Universidad Nacional Abierta Y A Distancia De Colo
High School -
Unidad Educativa De Occidente