Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jairo Serrano

Chicago,IL

Summary

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building and adaptability to meet diverse client needs. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Excited to help your company reach it's goals.

Overview

4
4
years of professional experience

Work History

Product Specialist

Apple
Chicago, IL
08.2024 - 01.2025
  • Provided customer service support to answer inquiries about product features, pricing, and availability.
  • Provided technical support to customers experiencing difficulties with products or services.
  • Learned about product's technical specifications and accurately explained specifications to customers and work team.
  • Suggested specific products to meet customer needs.
  • Demonstrated product features to meet customer needs.
  • Tasked with building business relationships with customers and the company.
  • Worked as part of product specialists team to accommodate large crowds.

Sales Associate

Footlocker Retail
Chicago, Illinois
07.2022 - 09.2024
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Fulfilled Online Orders

Sales Associate

Finishing Touch Sealcoating
Chicago, IL
06.2021 - 08.2021
  • Stand and walk for long hours.
  • Set up and move heavy equipment.
  • Communicate with clients and workers.

Education

Diploma -

BACK OF THE YARDS COLLEGE PREPARATORY HIGH SCHOOL
Chicago, IL
05-2024

Skills

  • Positive Attitude
  • Excellent Communication
  • Customer Service
  • Dependable and Reliable
  • Outgoing and Friendly
  • Flexible Schedule
  • Time Management
  • Goal-Oriented
  • Exceeds sales goals
  • Exceptional customer service

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Product Specialist

Apple
08.2024 - 01.2025

Sales Associate

Footlocker Retail
07.2022 - 09.2024

Sales Associate

Finishing Touch Sealcoating
06.2021 - 08.2021

Diploma -

BACK OF THE YARDS COLLEGE PREPARATORY HIGH SCHOOL

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Jairo Serrano