Jairo Zamarripa
Lake Elsinore
Summary
Telecommunications technician with extensive experience in Coax installation, network troubleshooting, and customer support. Demonstrates strong work ethic and adaptability in both independent and collaborative settings. Results-driven and resourceful, focused on enhancing service value and operational efficiency. Bilingual in English and Spanish, committed to exceeding client expectations and improving business performance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Fiber Technician
Frontier Communications
Bishop
02.2025 - 05.2025
- Installed, tested, and maintained fiber optic networks to ensure performance.
- Conducted fiber splicing, termination, and troubleshooting for seamless connectivity.
- Assisted customers with service inquiries, equipment setup, and technical support.
- Ensured compliance with industry standards to best practices for safe and efficient installations.
Field Technician V (SMB)
Charter Communication Inc.
San Diego
03.2023 - 02.2025
- Installed, maintained, and repaired cable systems, ensuring high-quality service and customer satisfaction.
- Provided technical support and troubleshooting for residential and commercial clients.
- Performed installations and repairs of cable, internet, and phone services.
- Diagnosed and resolved technical issues promptly and effectively.
Maintenance III
Charter Communication Inc.
Bakersfield
11.2014 - 10.2022
- Conducted routine and emergency maintenance on cable systems for optimal performance and minimal downtime.
- Collaborated with the ROC team to resolve technical issues reported by customers.
- Diagnosed and resolved technical issues promptly and effectively.
- Installed various equipment including amps, line extenders, taps, DC-8, DC-12 and power inserters.
Education
Certificate - Broadband Technology
Arapahoe Community College
Littleton, COSkills
- Technical proficiency
- Problem solving
- Customer service
- Communication skills
- Attention to detail
- Adaptability
- Team collaboration
- Diagnostic testing
- Equipment maintenance
- System repair
- Equipment knowledge
- Technical support
- Fiber optic installation
- Fiber testing and troubleshooting
- Fiber splicing
- Network troubleshooting
- Fiber installation
- Cable installation
Certification
- NCTI Master Installer
- NCTI Master Technician
- NCTI Fiber Maintenance/Installation
- NCTI Fiber Install and Activate
- NCTI System Tech
- NCTI Master Tech HFC Networks
- NCTI Master Tech Customer Premises
- NCTI Senior Master Tech
- NCTI Emerging Leader
Languages
Spanish: Native/ Bilingual
References
- John, Marquez, Maintenance Supervisor, 661-369-0046, Charter Communications
- Genghis, Hill, ISP Manager, 909-634-3131, Charter Communications
- Shane, Graham, Field Ops Manager, 885-638-8329, Charter Communications
- Ignacio, Graciano, Field Ops Supervisor, 909-786-8634, Charter Communications
Timeline
Fiber Technician
Frontier Communications
02.2025 - 05.2025
Field Technician V (SMB)
Charter Communication Inc.
03.2023 - 02.2025
Maintenance III
Charter Communication Inc.
11.2014 - 10.2022
Certificate - Broadband Technology
Arapahoe Community College
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