Jaishonna Scott
Cleveland,OH
Summary
Dependable and organized Dispatch professional with strong communication, multitasking, and problem-solving skills. Experienced in coordinating schedules, managing time-sensitive information, maintaining accurate records, and communicating effectively with drivers, customers, and team members. Able to remain calm under pressure, prioritize tasks, and respond quickly to changing situations. Proficient in using computers and technology while maintaining professionalism and attention to detail.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Independent Provider
Ohio Department Of Developmental Disabilities
Cleveland, Ohio
06.2026 - Current
- Developed personalized care plans tailored to individual needs and preferences.
- Monitored client progress, adjusting care strategies to ensure optimal outcomes.
- Supported individuals with developmental disabilities in daily living skills and personal hygiene.
- Ensured compliance by maintaining accurate records of client activities and service delivery.
- Fostered safe, positive living environments through effective communication with families and staff.
- Enhanced overall quality of life by aiding residents in mobility and personal care.
- Delivered assistance with cooking, meal preparation, and shopping to enhance client well-being.
- Maintained clean, organized spaces to promote client happiness and safety.
Hairstylist
Natural Beauty HC Express
Cleveland, Ohio
11.2024 - Current
- Consulted clients to determine preferred hairstyles and treatments, enhancing client satisfaction.
- Delivered tailored hairstyling services based on individual client preferences.
- Educated clients on effective hair care and maintenance techniques.
- Managed appointment scheduling to optimize client flow and service efficiency.
- Maintained cleanliness and organization of salon tools and workstations to ensure a safe and efficient service environment.
- Cultivated relationships with new clients through referrals, contributing to an increase in client base.
Receptionist
Progressive Security
Mayfield Heights, Ohio
04.2019 - 11.2024
- Welcomed employees and visitors upon arrival, ensuring a professional atmosphere. for employees, visitors, and guests, creating a professional and welcoming environment.
- Provided warm greetings and support to visitors in person, enhancing their experience. in person and respond professionally to incoming telephone calls.
- Assessed visitors’ purposes and directed them to appropriate employees, departments, or locations, facilitating efficient visitor flow.
- Issued and managed visitor badges following established workplace procedures.
- Updated and maintained employee and department directories, ensuring accurate information and directions for visitors and staff.
- Executed administrative and reception duties to support seamless daily operations and enhance overall organizational efficiency.
- Presented a polished and professional image while representing the organization at all times. and demeanor while representing the organization.
- Provide dependable customer service while handling multiple responsibilities in a busy environment.
- Communicate effectively with employees, visitors, and team members to help ensure smooth daily operations.
Housekeeper
JSI Janitorial Services Inc.
Cleveland, Ohio
01.2019 - 04.2019
- Maintained professional cleanliness standards by thoroughly cleaning and sanitizing office areas, contributing to a healthier workplace.
- Completed routine cleaning assignments in accordance with established procedures.
- Executed non-routine cleaning tasks based on specific job orders and workplace requirements.
- Exercised meticulous attention to detail in sanitizing assigned areas, ensuring high standards of hygiene.
- Organized work responsibilities to enhance efficiency and meet deadlines.
- Followed job-specific instructions to guarantee proper completion of cleaning assignments.
- Created a clean, safe, and welcoming environment for employees and visitors, enhancing overall workplace morale.
Lead Infant Teacher
Haven Child Enrichment Center
Warrensville Heights, Ohio
07.2016 - 12.2018
- Delivered daily care and supervision for infants, fostering a safe and nurturing environment.
- Ensured the safety and well-being of children throughout the day.
- Provided individualized care, including diapering, feeding, and responding to infants’ daily needs.
- Developed and carried out daily action plans to support classroom routines and activities.
- Established a warm and cooperative classroom atmosphere, ensuring children and families felt welcomed and secure.
- Communicated professionally with families regarding children’s daily care and needs.
- Implemented a consistent daily routine while adapting to individual children's needs.
- Worked collaboratively with staff to support a positive and organized childcare environment.
- Demonstrated patience, compassion, and attentiveness when caring for infants.
- Maintained a professional and dependable approach when working with children, families, and coworkers.
Education
High School Diploma -
Mayfield High School
Mayfield Heights, OH05-2015
Some College (No Degree) - Business Management Studies
University of Cincinnati
Cincinnati, OHSkills
- Personalized care plans
- Progress monitoring
- Client support services
- Behavioral assessment
- Record maintenance
- Client advocacy
- Client-centered approach
- Multitasking and organization
- Time management and organization
- Professional communication
Certification
- Training for New Independent Providers
Timeline
Independent Provider
Ohio Department Of Developmental Disabilities
06.2026 - Current
Hairstylist
Natural Beauty HC Express
11.2024 - Current
Receptionist
Progressive Security
04.2019 - 11.2024
Housekeeper
JSI Janitorial Services Inc.
01.2019 - 04.2019
Lead Infant Teacher
Haven Child Enrichment Center
07.2016 - 12.2018
High School Diploma -
Mayfield High School
Some College (No Degree) - Business Management Studies
University of Cincinnati