JAISMEEN KAUR
KELOWNA,BC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Assistant Manager
SUBWAY®Restaurants
11.2019 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Cashier
Save-On-Foods
09.2019 - 11.2019
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate of Arts - Economics
OKANAGAN COLLEGE
KELOWNA, BC05.2021
Skills
- Product and service knowledge
- Task Delegation
- Employee Performance Evaluations
- Staff Development
- Safe Food Handling
- ServSafe Certification
- Workload Management
- Schedule Management
Timeline
Assistant Manager
SUBWAY®Restaurants
11.2019 - Current
Cashier
Save-On-Foods
09.2019 - 11.2019
Associate of Arts - Economics
OKANAGAN COLLEGE