Summary
Overview
Work History
Education
Skills
LANGUAGES
Extra - Curricular Activities
Affiliations
Timeline
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JAIVONN JULES

Orlando,United States

Summary

Customer Service Associate with a demonstrated ability to provide quality communication within theretail and health care sectors. Motivated to educate on and perform thorough optometry services while providing transport and communication assistance to the patients. Eager to continue developingprofessional skills within the sphere of optometry.

Overview

4
4
years of professional experience

Work History

Patient Transporter

AdventHealth
Orlando, Florida
06.2025 - Current
  • Transported patients to different departments within the facility.
  • Assisted nurses with transferring patients.
  • Assisted the patient at first sight and explained the transport plan and destination.
  • Recorded the time of departure and arrival of patients for appropriate transfer purposes.

Mission Trip Volunteer

VOSH Southeast
Orlando, Florida
03.2026 - 04.2026

Traveled to Guatemala with the Pre Optometry Club to provide vision care to underserved patients and helped people to see more clearly for the first time in years. I helped with organizing community health fairs and vision screenings for underserved communities. Upon that i got the opportunity to shadow different eye doctors and helped them with different tasks such as, operating phoropter, doing preliminary tests, taking pupillary distances, and giving out glasses which solidified my decision to go into optometry.

Sales Associate

Lowes Home Improvment
Orlando, Florida
07.2022 - 06.2025
  • Helped customers in choosing products to buy.
  • Received training on how to work in a store.
  • Counted stock to see what needs to be restocked.

Shadowing

America's Best eyeglasses
03.2024 - 05.2024
  • Shadowed seven optometrists, learning about the field of optometry and getting a general idea of day to day activities and struggles.
  • Learned about the hard work and dedication of multiple optometrists while seeing their passion for their jobs on a daily basis.
  • Took this opportunity to ask questions regarding how they got into the field, what struggles they have faced, and what keeps them motivated to pursue their profession.
  • Learned more about the processes involved in optometry through operating diagnostic machines and learning about the tools used in the line of work. My understanding of the profession has grown exponentially through this experience while seeing the positive impact it can have firsthand.

Education

Bachelors Of Science degree -

University of Central Florida
Orlando, FL
12-2027

Associates of Arts Degree -

Valencia Community College
Orlando, FL
07-2024

High School Diploma -

Bishop Moore Catholic
Orlando, FL
05-2022

Skills

  • Communication skills
  • Hospital navigation
  • Medical equipment handling
  • Time management
  • Customer service
  • Team collaboration

LANGUAGES

English, Haitian Creole 

Extra - Curricular Activities

Second Harvest Food Bank volunteer, African American Cultural Society Club, Suns Basketball Club, Spartan Basketball Club, Hornets Basketball Club, Temple Christian Science club, Junior Junkanoo band ,   Bahamas Red Cross Club, L.A.B Sports community service, Bishop moore community service.

Affiliations

  • Vice President Of Pre Optometry Associates - 2026
  • PRE - Optometry Association Honors Member - 2025/2026
  • First Generation Student recognition - 2025
  • TAU SIGMA THETA National Honors Society - 2025
  • Deans List - 2025
  • Customer service Star x6 - 2022/2025
  • PHI THETA KAPPA HONOR SOCIETY SELECTION - 2023
  • PRESIDENTS LIST RECOGNITION - 2023/2024
  • ENGLISH LANGUAGE OUTSTANDING CERTIFICATE - 2019
  • HONOR ROLL PIN - 2019
  • HONORABLE MENTION AWARD - 2016
  • SCIENCE CLUB AWARD - 2016
  • BASKETBALL AWARDS - 2016/2019

Timeline

Mission Trip Volunteer

VOSH Southeast
03.2026 - 04.2026

Patient Transporter

AdventHealth
06.2025 - Current

Shadowing

America's Best eyeglasses
03.2024 - 05.2024

Sales Associate

Lowes Home Improvment
07.2022 - 06.2025

Bachelors Of Science degree -

University of Central Florida

Associates of Arts Degree -

Valencia Community College

High School Diploma -

Bishop Moore Catholic
JAIVONN JULES