Summary
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jaiyah Smith-Jordan

Tuscaloosa

Summary

Dynamic Retail Sales Associate with proven expertise at Journeys Shoes, excelling in customer service and inventory management. Recognized for enhancing customer satisfaction through effective communication and problem-solving skills. Reliable and punctual, I consistently contributed to a well-organized store environment, ensuring a seamless shopping experience while adeptly handling cash transactions.

Work History

Retail Sales Associate

Journeys Shoes
10.2022 - 04.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.

Education

Current Student - Sports Management

The University of Alabama
Tuscaloosa, AL

Skills

  • Customer service
  • Inventory management
  • Problem solving
  • Effective communication
  • Teamwork
  • Cash handling
  • Reliability and punctuality

Accomplishments

In the short time I was an employee at Journeys, I exceeded the sales amount of all their previous and current employees.

Timeline

Retail Sales Associate

Journeys Shoes
10.2022 - 04.2023

Current Student - Sports Management

The University of Alabama
Jaiyah Smith-Jordan