JAJUAN BANKS
New Orleans,LA
Summary
Dynamic and detail-oriented professional with experience in law enforcement and customer service, including a role as Police Corporal at Southern University at New Orleans Police Department. Proven problem solver and dedicated team player, skilled in conflict resolution and retail inventory management, committed to enhancing community safety and customer satisfaction.
Overview
16
16
years of professional experience
Work History
Police Corporal
Southern University At New Orleans
New Orleans, LA
03.2021 - Current
- Conducted regular inspections of personnel, equipment, and facilities to ensure compliance with standards.
- Responded quickly to calls, questions and complaints from citizens to help in various situations.
- Investigated suspicious persons, vehicles, or activities as part of routine patrols.
- Reviewed paperwork and case files submitted by subordinate officers to verify accuracy and conformance to strict policies.
- Arrested individuals suspected of criminal activities, following proper legal procedures.
City Carrier Assistant
United States Post Office
Metairie, LA
05.2020 - 07.2020
- Delivered and collects mail on foot or by vehicle under varying road and weather conditions.
- Maintained professional and effective public relations with customers and community members.
- Delivered mail along prescribed route and retrieved additional mail from relay boxes.
Correctional Officer
Jefferson Parish Sheriff's Office
Gretna, LA
06.2018 - 04.2020
- Ensure the safe custody, discipline, and welfare of inmates, while maintaining a safe enviroment for them to be housed in.
- Maintain order, discipline and knowledge of comply with, and enforce all institutional policies rules, procedures and regulations.
Manager/Cashier
Michaels Arts and Crafts
Harvey, LA
09.2009 - 06.2018
- Michael's Arts and Crafts Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
- Built long-term customer relationships and advised customers on purchases and promotions.
- Trained and served as a peer coach for new sales associates.
- Assigned employees to specific duties to best meet the needs of the store.
- Provided ongoing guest service, including giving crafting advice.
- And assuring each customer(s) that DIY projects can sometimes be the best outcome.
Court Watch NOLA Intern
Court Watcher
New Orleans, LA
01.2016 - 05.2016
- I observed and reported on whether the judges, prosecutors, public defenders, and other public servants were doing their jobs professionally, transparently, and without being bias.
Education
P.O.S.T Certificate - Certified Basic Training
Kenner Police Departmart Academy
Kenner, LA01-2021
Correctional Officer Certificate - Peace Office Standards & Training Council
Jefferson Parish Sheriff's Office
Gretna, LA2019
Associate of Arts - Criminal Justice
Delgado Community College
New Orleans, LA2016
High School Diploma - General studies
McDonogh 35 College Preparatory High School
New Orleans, LA2006
Skills
- Problem solving
- Detail-oriented
- Loss prevention
- Dedicated team player
- Team-oriented
- Recruiting and interviewing
- Employee scheduling
- Excellent multi-tasker
- Conflict resolution skills
- Traffic enforcement
Objective
Obtain a position as a Police Officer with a organization, where I can help deescalate situations by serving and protecting my local community .
Affiliations
- Outstanding Public Safety Support award (Southern University at New Orleans Police Department 2023)
- Team Player of the Year award (Southern University at New Orleans Police Department 2022)
- Most Courteous Officer award (Southern University at New Orleans Police Department 2021)
- Active member of NOBLE
Accomplishments
- Promotion of rank from Police Officer to Police Corporal (Southern University at New Orleans Police Department 2023)
- Office of the year (Southern University at New Orleans Police Department 2022)
- Ace Award winner at Michael's Arts and Crafts (2018)
- Deans List (Delgado Community College)
- Certificate of Recognition for Outstanding Leadership in Criminal Justice (Delgado Community College)
- Honor High School Graduate Top 20 (Mc Donogh 35)
- Academic Achievement award (Mc Donogh 35)
- Nominated for Who's Who's among America's High School Students (Mc Donogh 35)
Timeline
Police Corporal
Southern University At New Orleans
03.2021 - Current
City Carrier Assistant
United States Post Office
05.2020 - 07.2020
Correctional Officer
Jefferson Parish Sheriff's Office
06.2018 - 04.2020
Court Watch NOLA Intern
Court Watcher
01.2016 - 05.2016
Manager/Cashier
Michaels Arts and Crafts
09.2009 - 06.2018
Correctional Officer Certificate - Peace Office Standards & Training Council
Jefferson Parish Sheriff's Office
Associate of Arts - Criminal Justice
Delgado Community College
High School Diploma - General studies
McDonogh 35 College Preparatory High School
P.O.S.T Certificate - Certified Basic Training
Kenner Police Departmart Academy
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