Jakari Holland
Texarkana,TX
Summary
Dynamic business and technology individual with a proven track record at multiple establishments, excelling in financial analysis, strategic planning, technological analysis. Adept at data visualization and technical troubleshooting, I drive impactful solutions and foster collaboration across teams, ensuring data integrity, and delivering actionable insights to enhance business and technological performance.
Overview
6
6
years of professional experience
Work History
Project Manager
AmeriCorps VISTA @Southern Arkansas University
Magnolia, USA
08.2025 - Current
- Provided technical support and guidance to faculty, staff, and students on various technology-related issues, including hardware, software, and network connectivity.
- Conducted thorough troubleshooting of IT problems, utilizing diagnostic resources to identify and resolve issues promptly and effectively.
- Developed and executed strategic plans to grow the organization's membership, engagement, and competitive success.
- Facilitated meetings to gather requirements and align project goals with business objectives.
- Planned, designed, and scheduled phases for large projects.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Assistant Director of Esports
Southern Arkansas University
Magnolia, AR
08.2023 - 08.2025
- Led strategic planning initiatives to enhance student engagement and retention.
- Developed and implemented policies to streamline administrative processes across departments.
- Mentored staff in best practices for program development and assessment methodologies.
- Coordinated cross-functional teams to execute university-wide projects effectively.
- Analyzed data trends to inform decision-making and improve operational efficiency.
- Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
- Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
- Fostered a positive school culture by promoting open communication among staff members and celebrating successes together as a team.
- Assisted the Director in developing innovative programs to improve students'' academic performance and retention rate.
- Led professional development workshops on topics such as classroom management, differentiated instruction, and assessment strategies.
Technical Consultant
Best Buy
Texarkana, TX
06.2024 - 01.2025
- Tested, maintained, and monitored computer programs and systems.
- Assisted staff and users with computer malfunctions and program problems.
- Troubleshot program and system malfunctions to restore normal functioning.
- Developed and implemented technical solutions for customer needs.
- Provided technical support and training to clients, ensuring effective use of systems and tools.
- Managed troubleshooting efforts for technical issues, resolving challenges swiftly to minimize downtime.
- Assisted sales teams in closing deals by providing technical expertise, product demonstrations, and addressing customer concerns during the sales process.
IT Technician
Southern Arkansas University
Magnolia, AR
08.2020 - 08.2023
- Installed and configured hardware and software for university-wide systems.
- Provided technical support to faculty and students, resolving issues promptly.
- Conducted routine maintenance on IT equipment, ensuring optimal performance.
- Trained new staff on system operations and troubleshooting techniques.
- Managed inventory of technology resources, optimizing procurement processes.
- Improved communication between IT department and end-users through clear explanations of complex technical concepts in easily understood terms when providing support or instruction.
- Increased user satisfaction by providing prompt and effective technical support to end-users experiencing issues with computer systems or software applications.
- Collaborated with cross-functional teams to successfully complete large-scale IT projects within established deadlines.
- Set up hardware and software in optimal configurations to meet network performance requirements.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Reduced downtime for critical systems by implementing efficient backup and recovery procedures.
- Conducted daily system monitoring, verifying security, integrity and availability of hardware, server resources, applications and key processes.
Education
Bachelor of Business Administration - International Business and Economics
Southern Arkansas University
Magnolia, AR12-2025
Associate of Science - General Science
Texarkana College
Texarkana, TX05-2019
Master of Science - Business Analytics
Southern Arkansas University
Magnolia, AR05-2028
MBA - Business Administration And Management
Southern Arkansas University
Magnolia, AR12-2028
Skills
- Technical Troubleshooting
- IT Support & End-User Assistance
- Network Administration & Maintenance
- Systems Configuration & Software Deployment
- Hardware Installation & Deployment
- Technical Documentation & Asset Tracking
- SQL Database Management & Support
- Python Scripting & Process Automation
- Testing, Debugging & Issue Resolution
- Data Analysis & Reporting
- Problem Solving & Root Cause Analysis
- Adaptability & Continuous Learning
Languages
Spanish
Elementary
Timeline
Project Manager
AmeriCorps VISTA @Southern Arkansas University
08.2025 - Current
Technical Consultant
Best Buy
06.2024 - 01.2025
Assistant Director of Esports
Southern Arkansas University
08.2023 - 08.2025
IT Technician
Southern Arkansas University
08.2020 - 08.2023
Bachelor of Business Administration - International Business and Economics
Southern Arkansas University
Associate of Science - General Science
Texarkana College
Master of Science - Business Analytics
Southern Arkansas University
MBA - Business Administration And Management
Southern Arkansas University