James Johnson
Houston,TX
Summary
Personable administrative professional with a background of retail experience dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
5
5
years of professional experience
3
3
Certification
Work History
Style Consultant
Target
Conroe, TX
10.2023 - Current
- Focused attention solely on client through entire sales process.
- Worked as a trusted personal shopper for over 15-20 daily busy customers.
- Performed various administrative duties by checking invoices, preparing special orders and unloading deliveries.
- Developed inventive and compelling base sales pitch, customizing it to meet specific client passions.
Administrative Assistant
Second Wind For Life Initiative
Houston, TX
06.2024 - 08.2024
- Provided secretarial and office management support while building cooperative working relationships.
- Scheduled appointments, meetings and events for management staff.
- Organized both physical and digital files and updated reports to coordinate project materials.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Sales Associate
Forever 21
Humble, TX
11.2021 - 09.2023
- Engaged customers in friendly, professional dialogue to determine needs.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Used technology resources to assist customers in locating and selecting items.
- Trained new team members in cash register operation, stock procedures and customer services.
Sales Associate
Party City
Atlanta, GA
09.2019 - 08.2021
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Education
Diploma - Business Information Systems
Interactive College of Technology
Houston, TX08-2024
Skills
- Documentation Management
- Schedule Coordination
- Computer-aided design programs
- Math abilities
- Documentation skills
- Money Handling
Certification
- Microsoft Word Certified
- Microsoft Excel Certified
- Microsoft Outlook Certified
Timeline
Administrative Assistant
Second Wind For Life Initiative
06.2024 - 08.2024
Style Consultant
Target
10.2023 - Current
Sales Associate
Forever 21
11.2021 - 09.2023
Sales Associate
Party City
09.2019 - 08.2021
Diploma - Business Information Systems
Interactive College of Technology