Jakayla Shockley
Fort Worth,TX
Summary
Dynamic team player with a proven track record at Braums Ice Cream and Dairy, excelling in customer service and problem-solving. Recognized for enhancing efficiency and reducing wait times through effective communication and collaboration. Committed to fostering a positive work environment while maintaining attention to detail and professionalism.
Overview
3
3
years of professional experience
Work History
Team Member
Salad And Go
4601 Diaz Ave Fort Worth, TX 76107 United States
08.2024 - Current
- Assisted team members during peak hours to ensure efficient service delivery.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Team Member
Braums Ice Cream And Dairy
9050 Camp Bowie West Blvd Fort Worth, TX 76116 Un
04.2022 - 05.2024
- Trained new team members on operational procedures and customer service best practices.
- Monitored inventory levels, assisting in restocking supplies as needed to meet demand.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Addressed and resolved customer complaints in polite and professional manner.
- Reduced wait times for customers by implementing more efficient checkout process.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Education
Diploma -
Arlington Heights High School
4501 W Freeway Fort Worth, TX 76107 United States05.2025
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Clear communication
Timeline
Team Member
Salad And Go
08.2024 - Current
Team Member
Braums Ice Cream And Dairy
04.2022 - 05.2024
Diploma -
Arlington Heights High School