Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jakayla Smith

Cleveland,OH

Overview

7
7
years of professional experience

Work History

Associate Product Line Manager (APLM)

Hoffmaster
12.2023 - Current
  • Managed Product lifecycle and operational initiatives for licensed brands: National Football League (NFL), National Collegiate Athletic Association (NCAA), and Dolly Parton with a total revenue of $13.8MM in 2024
  • Lead cross-functional teams (sales, channel, design, customer service) in program launch and operations
  • Create and develop sales decks for potential customers
  • Managed product development and approvals for licensed brands ensuring all products are developed in adherence to style guides and licensor's subject approval
  • Completed annual license contract renewals, assisted royalties team with related tasks to ensure no breach of contracts


Key Account Specialist

Berry Global
04.2022 - 11.2023
  • Daily inventory analysis of raw material with revenue of $17MM in 2023 via Vendor Managed Inventory report to mitigate stock outs
  • Transformed production and delivery process to increase OTD, led to zero stock outs for a period of five years and high supplier satisfaction

Senior Customer Care Representative

Berry Global
04.2021 - 03.2022
  • Constant communication with 7+ plants to remain aligned on production plans and alert of any upcoming negative impacts on production

Customer Care Representative

Berry Global
07.2018 - 03.2021
  • Managed 20+ Accounts simultaneously while maintaining accuracy in critical job functions, prioritized essential tasks

Education

Bachelor of Arts - Urban Studies: Planning, Design, And Management

San Diego State University
San Diego, CA
12.2015

Skills

  • Competitive analysis
  • Evidence-Based Decision Making
  • Partnership development
  • Brand management
  • Operations management
  • Product development

Accomplishments

  • Successfully managed and optimized $17MM in raw material inventory for a Personal Care product company, ensuring zero stockouts and continuous production optimization over a five-year period.
  • Led critical projects to eliminate supply chain production bottlenecks for a top Healthcare company, ensuring uninterrupted supply to all locations and enabling continuous production of finished goods.

Timeline

Associate Product Line Manager (APLM)

Hoffmaster
12.2023 - Current

Key Account Specialist

Berry Global
04.2022 - 11.2023

Senior Customer Care Representative

Berry Global
04.2021 - 03.2022

Customer Care Representative

Berry Global
07.2018 - 03.2021

Bachelor of Arts - Urban Studies: Planning, Design, And Management

San Diego State University

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Jakayla Smith