Jakayla Watts
Summary
Committed to fostering a friendly and productive workplace that accentuates a strong focus of achieving customer satisfaction. Excelled in roles requiring community advocacy and risk assessment, significantly enhancing operational efficiency. Demonstrated my exceptional ability of research and data analysis through my education leading to improved service delivery and workplace productivity.
Overview
7
7
years of professional experience
Work History
Amazon Air
Amazon
07.2023 - 07.2024
- Trained and instructed new associates on specific tasks and duties
- Worked in a fast-pace environment to ensure customers’ needs are promptly met
- Proactively facilitating an organized work environment
- Collaboratively working as a team to maintain efficiency
Server
Bombshell
03.2022 - 07.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Utilized POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Showcased effective customer service skills to maintains a friendly environment
Environmental Services
AON-RN-LLC
05.2017 - 01.2022
- Assured an effective system that meets the needs of customers that allows them to thrive in their environments.
- Maintained smooth and efficient environmental services by effectively overseeing housekeeping and maintenance professionals.
- Promoted adherence to regulatory requirements by staying current on evolving industry standards for environmental services housekeeping best practices.
- Proactively identified areas for improvement within the environmental services department, suggesting and implementing changes that resulted in increased efficiency and effectiveness.
- Receptive to feedback to improve and innovate environmental functions
Education
Bachelors Of Science - Public Health
University of North Texas
Denton, TX05.2024
Skills
- Cultural competency
- Case management
- Research and Data analysis
- Risk assessment
- Documenting and reporting
- Prioritization and Task management
Internships
Children’s Advocate, Children's Advocacy Center of North Texas
- Collaborated with organization to support the mission of bringing justice and healing to victimized children of trauma and abuse
- Completed training courses through education of identifying and recognizing child abuse
- Analyzing scenarios of children’s behavioral symptoms and signs of child maltreatment
- Planned and coordinated community events that support children and families
- Informed and educated families/parents through prevention education, reporting abuse. And identifying signs and symptoms of abuse
Timeline
Amazon Air
Amazon
07.2023 - 07.2024
Server
Bombshell
03.2022 - 07.2023
Environmental Services
AON-RN-LLC
05.2017 - 01.2022
Bachelors Of Science - Public Health
University of North Texas