Jake Bowman
Fayetteville,AR
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Customer Service Associate
Bank OZK
Fayetteville, Arkansas
01.2023 - Current
- Delivered knowledgeable and friendly service when answering customer questions regarding accounts and balances
- Exceeded expectations when assisting customers
- Answered incoming telephone calls and provided information regarding store hours, location, and policies.
Team Leader
Chick-fil-A
Rogers, Arkansas
06.2019 - 12.2022
- Lead teams of varying size
- Suggested changes to standard operational and working practices, providing leadership needed to develop and implement continuous improvements.
- Developed strategies for problem solving and conflict resolution among team members.
Pharmacy Technician
Walgreens
Fayetteville, Arkansas
07.2021 - 05.2022
- Filled prescriptions by retrieving, counting, and dispensing pharmaceuticals
- Adhered to company policy regarding good faith dispensing during prescription dispensing activities
- Used electronic system to access prescription information.
Education
Bachelor of Science - Religion: Next Gen Ministry
Liberty University
12-2024
High School Diploma -
Greenland High School
05.2019
Skills
- Customer service leadership
- Verbal and Written Communication
- Product knowledge
- Team Collaboration
- Complex Problem-Solving
References
References available upon request.
Timeline
Customer Service Associate
Bank OZK
01.2023 - Current
Pharmacy Technician
Walgreens
07.2021 - 05.2022
Team Leader
Chick-fil-A
06.2019 - 12.2022
Bachelor of Science - Religion: Next Gen Ministry
Liberty University
High School Diploma -
Greenland High School