Jacob Brown
Athens,AL
Summary
Hard working professional with a higher education background & customer-first mindset looking to make a progressive impact, who values team cohesiveness and goal achievement. Committed to being a leader in the workplace.
Overview
8
8
years of professional experience
Work History
North Alabama Regional Admission Counselor
Troy University Office of Admissions
07.2022 - Current
- 2023 Enrollment Management Employee of the Year
- Similar duties as in-house admission counselor; took on more responsibility being regional
- Cover entire North AL (9&10 on the ALACRAO map) & assist non-traditional students as well
- Created own goals and scheduling visits, events, and meetings aside from TVARN
- Assisted in IMPACT – New Student Orientation; Presenter & Game leader
- Representative for TVARN allowed exposure for TROY, but also promote higher education
- Worked daily using CRM Recruit inputting info (GPA/test scores) and quick campaigns
- Grow the exposure and networking of TROY in the North AL region
- Grew enrollment 122% (incoming freshman) in first full recruiting cycle as regional.
Admissions Counselor
Troy University Office of Admissions
04.2020 - 07.2022
- Responsible for a wide range of recruitment activities targeted at the traditional student market
- Market analysis; Establishment of recruitment goals and strategic planning
- Managing relationships with students, parents, and guidance counselors
- Ready to engage in public speaking, presentation; small and large group settings
- Time management; working away from office especially during travel season
- Primary recruiting location was East Alabama area (AL.com reported TROY held highest # of enrollment for Lee, Tallapoosa, Chambers, & Russell County)
- All schools I served during my time
- Served state of Georgia as well.
Coordinator of Housing Operations
Troy University Residence Life
07.2019 - 03.2020
- Responsible for the daily coordination and communication with all incoming students
- Processing all housing applications
- Work with the Director to fulfill requests and to notify students of the assignments
- Handles all meal plan requests to ensure students get the appropriate meal plans and are correctly billed for the meal plan
- Makes billing adjustments on these plans
- Is the administrator of the Adirondack Housing Management system to include building and maintain system and inputting all data from students into this management system.
Graduate Assistant
Troy University Housing & Residence Life
05.2018 - 06.2019
- Use the university database daily
- Assist students with their housing and work order needs
- Worked browse session providing information for on-campus housing.
Student Assistant
Troy University Student Services
05.2016 - 05.2018
- Reported daily to the Dean of Student
- Meeting the students need was our top priority
- Worked summer recruitment work-shops for our fraternities on campus.
Education
Master of Science - Student Affairs Counseling
Troy University Graduate School
05.2023
Bachelor of Science - Social Science
Troy University
05.2018
Skills
- Enrollment Management
- Higher Education Counseling
- Business Counseling
- Recruitment
- Public Relations
- Student Involvement Advising
- Customer Service
- Market analysis
- Strategic Planning
- Relationship Management
- Public speaking
- Presentation skills
Timeline
North Alabama Regional Admission Counselor
Troy University Office of Admissions
07.2022 - Current
Admissions Counselor
Troy University Office of Admissions
04.2020 - 07.2022
Coordinator of Housing Operations
Troy University Residence Life
07.2019 - 03.2020
Graduate Assistant
Troy University Housing & Residence Life
05.2018 - 06.2019
Student Assistant
Troy University Student Services
05.2016 - 05.2018
Master of Science - Student Affairs Counseling
Troy University Graduate School
Bachelor of Science - Social Science
Troy University
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