Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Jake Cain

Knoxville,TN

Summary

Successful Front of House Team Member with restaurant and retail experience. Flexes easily between different positions to meet demand. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. A Customer-focused candidate eager to put excellent communication and interpersonal skills into practice.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Front of House Staff Member

Hard Knox Pizza
09.2023 - Current
  • Enhanced customer satisfaction by delivering exceptional service and maintaining a clean, welcoming environment.
  • Increased repeat business through friendly interactions and promptly addressing any issues or concerns.
  • Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.

Radio Jockey

WUTK Radio 90.3
06.2022 - 12.2022
  • Answered listener calls regarding song requests, giveaways and commentary.
  • Announced station programming information, schedules and station breaks.
  • Presented weather, news and commercials to listeners.
  • Effectively balanced humor with substantive commentary during on-air segments which kept listeners entertained without sacrificing quality.

Clothing Buyer

Planet Xchange
08.2020 - 09.2022
  • Enhanced customer satisfaction by curating a diverse range of high-quality clothing options tailored to target demographics.
  • Advanced knowledge of procurement, vendor management and negotiation skills to perform consistently above expectations.

Front of House Employee

Butler And Bailey Market
05.2018 - 06.2022
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
  • Reduced wait times for customers by quickly and accurately bagging groceries.
  • Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.

Education

Bachelor's Degree - Advertising

The University of Tennessee - Knoxville
Knoxville, TN
11.2025

Skills

  • Team Collaboration
  • Multitasking Proficiency
  • Detail Oriented
  • Customer Service
  • Problem Solving Abilities
  • Team Player Mentality
  • Strong Interpersonal Skills
  • Empathy and Understanding

Accomplishments

Magna Cum Laude for the Spring 2022 semester at UTK.

Certification

Open Water Dive Certification

Timeline

Front of House Staff Member

Hard Knox Pizza
09.2023 - Current

Radio Jockey

WUTK Radio 90.3
06.2022 - 12.2022

Clothing Buyer

Planet Xchange
08.2020 - 09.2022

Front of House Employee

Butler And Bailey Market
05.2018 - 06.2022

Bachelor's Degree - Advertising

The University of Tennessee - Knoxville
Jake Cain