Jake Champagne
Wilmington,NC
Summary
Hardworking and passionate hairstylist with strong communication skills. Dedicated to maximizing satisfaction and retention with expertise in color and precision cutting while maintaining strong focus on client relationships and adaptability to trends.
Overview
4
4
years of professional experience
Work History
Business Owner
Jake Made Me Pretty
08.2024 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened business reputation by consistently meeting or exceeding customer expectations in terms of quality services offered.
- Ensured compliance with all salon regulations by staying up to date on industry requirements.
- Managed financial operations including budgeting, forecasting, and financial reporting.
- Learned to work with several product lines (Redken Shades EQ, Kenra, K18, Malibu, and others)
Hairstylist
Citrus Salon
07.2023 - 08.2024
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Became proficient in the AVEDA color line and their techniques.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Hairstylist
Supercuts
11.2022 - 05.2023
- Cut and shaped hair based on customer preference.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Counted and documented opening and closing cash amounts daily.
Guest Relations Associate
Posh Salon
02.2021 - 08.2021
- Coordinated schedules and set appointments for guests and staff.
- Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
- Gathered feedback to help management improve guest relations policies and prevent common conflicts.
Education
Associate of Arts - Psychology
Cape Fear Community College
Wilmington, NC12-2025
VA State Board Cosmetology License - Cosmetology
New Horizons Regional Education Center (NHREC)
Newport News, VA05.2023
High School Diploma -
Jamestown High School
Williamsburg, VA06.2023
Skills
- Precision Cutting
- Color
- Blonding
- Extensions
- Proficiency in SalonBiz, Meevo, and GlossGenius
- Product & Cosmetic Knowledge
- Conflict Management
- Quality Customer Service
- Content Creation
Timeline
Business Owner
Jake Made Me Pretty
08.2024 - Current
Hairstylist
Citrus Salon
07.2023 - 08.2024
Hairstylist
Supercuts
11.2022 - 05.2023
Guest Relations Associate
Posh Salon
02.2021 - 08.2021
Associate of Arts - Psychology
Cape Fear Community College
VA State Board Cosmetology License - Cosmetology
New Horizons Regional Education Center (NHREC)
High School Diploma -
Jamestown High School
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