Jake Charette
Phoenix,AZ
Summary
Proven achiever with a track record of success at Primebody Hormone Replacement Therapy, where I generated the highest sales in company history. Skilled in customer relationship management and recognized for exceptional communication abilities. Awarded employee of the month across various roles, demonstrating both leadership (a hard skill) and unparalleled customer service (a soft skill).
Overview
17
17
years of professional experience
Work History
Closing Coordinator
Primebody Hormone Replacement Therapy
04.2021 - 08.2024
- Contacted appropriate patients to complete searches, order records, and obtain documents.
- Maintained checklists of required documentation and open issues affecting closings.
- Prepared preliminary settlement statements and financial documentation.
- Verified closing financial disclosure amounts against settlement and patients to accurately reflect our companies bottom-line costs.
- Generated highest Sales in company history under my employment.
- Received employee of the month as well as bonuses for exceptional work
- Appropriately maintained fast pace calling with patients to effectively close patients and maximize gain for company
Apprentice Electrician
Cannon&wendt
02.2023 - 03.2024
- Pulled wire through conduits and through holes in walls and floors.
- Organized materials and tools in to maintain clean and neat work areas.
- Checked and performed electrical wiring through conduits and holes in walls and floors.
- Tested continuity of circuits using test equipment to verify compatibility and safety of systems following installation, replacement, or repair.
- Maintained fast and safe pace to effectively get work done
Rodman
Charette Land Surveying
01.2008 - 02.2021
- Completed daily data updates and submitted information to quality assurance for review and implementation.
- Analyzed aerial photographs to detect and interpret significant military, industrial or topographical data.
- Compared computations from field surveys against historical data and other documentation to determine accuracy of data.
- Accurately moved at a fast pace to ensure points were shot and stored effectively and efficiently.
- Created great relation between customer and workers.
Medical Warehouse Order Picker
AmerisourceBergen
01.2018 - 01.2021
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Prepared orders by processing requests, pulled materials from warehouse, packed totes, and prepared shipments of controlled substances
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel.
- In charge of making sure all controlled substances were kept safe and secured.
- Continuously had highest production numbers on line almost always throughout employment.
- Received employee of the month for production numbers as well as teammate compatibility and quality control.
Education
Associate Of Arts And Sciences - Historian Backround
Bristol Community College
Attleboro, MA05.2015
Skills
Versatile revenue acquisition experiences that range from Sales, Retention, and Onboarding positions
Exceptional worker in fast pace person to person environment
Earned a senior title in multiple roles as well as employee of the month in every work environment
● Customer Relationship Management software knowledge and experience along with excelled Phone/ Email and Zoom communications with clients
● Consistently achieved key performance indicator accountabilities along with bonus achievements from performance (Number of weekly closes, phone time quantity, and time in between calls) Monthly and Quarterly bonus recipient due to being “top closer” for company
praised and rewarded bonuses for exceptional of customer communication skills and customer service ability
Timeline
Apprentice Electrician
Cannon&wendt
02.2023 - 03.2024
Closing Coordinator
Primebody Hormone Replacement Therapy
04.2021 - 08.2024
Medical Warehouse Order Picker
AmerisourceBergen
01.2018 - 01.2021
Rodman
Charette Land Surveying
01.2008 - 02.2021
Associate Of Arts And Sciences - Historian Backround
Bristol Community College
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