Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Jake Contreras

Fort Stockton,Texas

Summary

High-performing Store Manager familiar with managing a range of personalities. Experience with stand-alone stores and ones in a mall environment. Dedicated Store Manager with more than 4 years in store management. Well-versed in directing personnel, creating effective merchandising projects and using sales strategies to boost store sales. Results-driven Assistant Manager determined to exceed company sales goals. Leverages financial and marketing education to make smart purchasing and merchandising decisions.

Overview

19
19
years of professional experience

Work History

Store Manager

Dollar General
Fort Stockton, TX
01.2016 - Current
  • Instructed staff on appropriately handling difficult and complicated sales.
  • Trained and developed new associates on POS system and key sales tactics.
  • Reported to the district manager regarding all store and staff issues.
  • Counted cash drawers and made bank deposits.
  • Interviewed job candidates and made staffing decisions.

Assistant Manager

Walmart
Fort Stockton, TX
08.2015 - 01.2016
  • Interacted with customers as they entered the store to determine what their needs were.
  • Actively pursued personal learning and development opportunities.
  • Directed work of as many as 116  employees focused on Fresh Food Areas.
  • Assigned work to team members based on company needs, personal strengths and job knowledge.
  • Strategically scheduled team members to maintain optimal staffing levels at all times.

Assistant Manager

Walmart
Austin, TX
12.2013 - 08.2015
  • Recruited, interviewed and hired individuals who would bring passion and dedication to the positions at hand.
  • Immediately addressed problems with customers to promote quick and successful resolution.
  • Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
  • Responded to customer questions and requests in a prompt and efficient manner.

Zone Merchandise Supervisor

Walmart
Midland, TX
05.2011 - 10.2013
  • Followed merchandising guidelines to present visually appealing displays.
  • Worked with the management team to implement the proper division of responsibilities.
  • Maintained established merchandising standards, including window, sales floor and promotional displays.
  • Actively pursued personal learning and development opportunities.

Department Manager

Walmart
Fort Stockton, Tx
06.2006 - 05.2011
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Actively pursued personal learning and development opportunities.
  • Communicated clear expectations and goals to each team member.

Education

High School Diploma -

Pecos High School
Pecos, TX
2000

Skills

  • Excellent customer service skills
  • Staff training and development
  • Opening and closing procedures
  • Detail-oriented
  • Personnel development
  • POS systems
  • Store displays
  • Bank deposit procedures
  • Customer relations
  • Training and development
  • Accurate money handling
  • Sales experience
  • Stocking
  • Retail sales

Timeline

Store Manager

Dollar General
01.2016 - Current

Assistant Manager

Walmart
08.2015 - 01.2016

Assistant Manager

Walmart
12.2013 - 08.2015

Zone Merchandise Supervisor

Walmart
05.2011 - 10.2013

Department Manager

Walmart
06.2006 - 05.2011

High School Diploma -

Pecos High School
Jake Contreras