Provides customer service – greets, assists and serves the needs of Taste NY store customers. Describe the local farms, produce, food and products displayed.
Assist with Cornell Cooperative Extension program education and promotion of agri-tourism in Broome County.
Operates point of sale cash register, makes change, etc. Cash Controls – follow all procedures for proper management and handling of cash.
Prepares and serves fresh made breakfast and lunch items, including soups, salads, sandwiches, desserts and hot and cold beverages.
Stock and replenish store supplies and inventory. Track product inventory.
Receive and log scheduled deliveries.
Collaborate in activities that are in general support of Cornell Cooperative Extension and perform other duties as assigned.
Appreciate and embrace diversity in all interactions with clientele, staff, volunteers and the public.
After-School Educator
Cornell Cooperative Extension
Binghamton, NY
08.2017 - 11.2020
Provided guidance and support to students in a safe, nurturing environment.
Facilitated positive interactions between students of diverse backgrounds.
Assisted with the development of behavior management plans for students exhibiting disruptive behavior.
Developed, created and executed lesson plans based off 4-H curriculum.
Assisted in the interpretation of evaluation data and in the communication of evaluation results to constituencies as needed.
Coordinated, compiled and organized existing program resources and program materials.
Created a welcoming atmosphere by introducing new students to existing members of the group.
Shift Supervisor
CoreLife Eatery
Vestal, NY
12.2016 - 05.2018
Provided on-the-job training to new staff members.
Assigned tasks to team members based on their strengths and skill sets.
Developed strategies for improving operational efficiency and customer service levels.
Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Assisted customers with product selection when needed.
Connected with local businesses by offering coupons and discounts while inviting them to soft openings of the restaurant.
Assisted in setting up and stocking food service area with necessary items.
Ensured proper portion control was maintained when serving customers.
Supervisor
Price Chopper Golub
Endicott, NY
06.2013 - 02.2018
Directed and supervised team of 15 employees in daily operations.
Supervised daily operations of the store including opening and closing routines, inventory management and stocking shelves.
Maintained a clean and organized work environment to ensure an enjoyable shopping experience for customers.
Assisted in training new employees on product knowledge, customer service and cash handling procedures.
Maintained accurate records of daily transactions, including deposits and withdrawals.
Education
Associate of Arts - Communications
SUNY Broome Community College
Binghamton, NY
08.2016
High School Diploma -
Seton Catholic Central
Binghamton, NY
06.2011
Skills
Customer Service
Product & Service Promotion
Data Review & Input
Media & Technology Skills
Team & Client Communication
Critical Thinking & Adaptability
Inventory Oversight
Quick Learner
Training & Mentoring
Hard Working
References
Victoria Giarratano: State Extension Specialist, Food Systems & Innovation, Cornell University: 607-222-7284
Lawrence R. Wilson: Chairman and CEO, Corelife Eatery: 607-427-3221
Kelly Mabee: CYFAR/RootED Supervisory Coordinator, Cornell Cooperative Extension: 607-760-2812
Human Resource Representative at Cornell Cooperative Extension Of Suffolk CountyHuman Resource Representative at Cornell Cooperative Extension Of Suffolk County