Jake DeNure
Allen
Summary
Dedicated customer service professional with nearly three years of retail experience in fast-paced retail and grocery store environments. I'm a big fan of Trader Joe's and I would love to work here and have a more customer service focused job!
Overview
3
3
years of professional experience
Work History
EStore Shopper
HEB
Allen
10.2025 - Current
- Picked and prepared customer orders efficiently in the store.
- Provided great customer service to customers with curbside orders and while shopping those orders around the store.
- Assisted customers in locating products, enhancing overall shopping experience.
- Stayed knowledgeable of store layout and product locations for helping customers and shopping efficiently.
OGP Team
Walmart
McKinney
03.2025 - 10.2025
- Assisted customers with curbside order fulfillment, ensuring accuracy and timely delivery.
- Provided exceptional customer service by communicating order updates and resolving issues.
- Managed inventory and efficiently picked, packed, and organized orders for pickup.
- Trained new hires and helped in other departments whenever asked.
EStore Curbie
HEB
Allen
10.2023 - 10.2024
- Accurately brought out customer orders for curbside pickup in a fast-paced environment.
- Delivered excellent customer service by ensuring timely and safe order handoffs to customers.
- Communicated with customers regarding order status, substitutions, and issues to enhance satisfaction.
- Assisted customers around the store, while helping in other departments such as produce when needed.
Crew
AMC Theatres
Garland
05.2023 - 10.2023
- Provided great customer service in ticketing, concessions, and guest services.
- Worked with the team to meet operational goals and deliver a positive guest experience.
- Managed fast paced tasks while maintaining high attention to detail.
- Ensured a clean, safe, and welcoming environment for moviegoers.
- Trained new hires and became trained in every department.
Skills
- Grocery store experience
- Customer service
- Training new hires
- Problem solving
- Adaptability
- Teamwork
Hobbies and Interests
- Rock climbing
- Gym
- Tennis
- Skiing
- Music
- The Hunger Games movies
Timeline
EStore Shopper
HEB
10.2025 - Current
OGP Team
Walmart
03.2025 - 10.2025
EStore Curbie
HEB
10.2023 - 10.2024
Crew
AMC Theatres
05.2023 - 10.2023