Jake Dionne
Buffalo,NY
Summary
Polished Hospitality professional with history of success in high-volume environments. Top-notch communicator adept at providing pleasant and personable service while maintaining efficiency. Service-oriented with excellent organization and task-management skills. Disciplined attendant consistently provides superior customer service. Skilled organizer of orderly environments with eye for fine details. Proficiently maintains area cleanliness while offering assistance to patrons.
Overview
3
3
years of professional experience
Work History
Pool Attendant
Swimmin With The Fishes
Niagara Falls, NY
03.2023 - Current
- Moved umbrellas and lounge chairs at request of guests.
- Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
- Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
- Managed inventory of pool equipment and supplies, maintaining adequate stock levels at all times.
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
Bag Room Attendant
Niagara Falls Country Club
Lewiston, NY
08.2021 - Current
- Collaborated with other departments to address guest inquiries or concerns related to their luggage quickly and professionally.
- Participated in regular training sessions to maintain up-to-date knowledge on safety protocols and best practices in baggage handling operations.
- Provided excellent customer service, addressing member needs promptly and courteously.
- Effectively managed the inventory of rental clubs, ensuring proper maintenance and timely replacement of damaged or worn equipment.
- Balanced multiple duties simultaneously during peak hours, effectively prioritizing tasks to meet demands without compromising quality.
- Entrusted with maintaining the security of member property within the bag room area, upholding club standards for safety and privacy.
- Maintained a clean and orderly bag room, ensuring optimal organization and accessibility.
- Supported tournament events by preparing golf carts and assisting with participant needs.
Education
Canisius High School
Buffalo, NY05.2022
Skills
- Initiative and Self-Motivation
- Reliability and punctuality
Timeline
Pool Attendant
Swimmin With The Fishes
03.2023 - Current
Bag Room Attendant
Niagara Falls Country Club
08.2021 - Current
Canisius High School