Jacob Due
Cincinnati,OH
Summary
During my span in the workforce with diverse jobs, I have provided exceptional customer service, been a problem solver, keep a positive attitude always, and bring a fresh perspective and strong commitment to quality and success. I'm recognized for adaptability and proactive approach in delivering effective solutions. I'm an experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives.
Overview
10
10
years of professional experience
Work History
Facility Manger/Head Lot Tech
Jeff Wyler Honda
06.2018 - Current
- Trained new employees on store procedures, fostering teamwork and promoting a knowledgeable workforce.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
Shelf Stocker
Kroger
10.2017 - 05.2018
- Maintained a clean and organized store environment for optimal shopping experience.
- Answered customer questions and provided detailed product information.
- Unloaded arriving product stock and moved to store display areas.
- Checked and pulled defective or expired products from shelves.
- Enhanced customer satisfaction by promptly assisting with inquiries and locating products.
- Improved product availability by efficiently stocking shelves and maintaining proper inventory levels.
- Collaborated with team members to complete daily tasks and achieve store goals.
- Demonstrated adaptability by switching between various departments as needed, ensuring all areas remained fully stocked.
- Participated in inventory audits, contributing to accurate stock counts and minimizing discrepancies.
- Greeted customers and directed to requested products.
Table Busser
Coldstream Country Club
07.2016 - 09.2017
- Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Improved customer satisfaction by efficiently clearing tables and resetting them for new guests.
- Contributed to restaurant cleanliness by sweeping floors regularly during shifts, keeping dining areas presentable.
- Assisted servers in delivering food orders, contributing to timely service and positive guest experiences.
- Supported wait staff by refilling beverages, attending to guest requests, and maintaining a well-stocked work area.
- Displayed strong multitasking abilities, handling multiple responsibilities simultaneously while remaining focused on priorities.
- Provided excellent customer service, addressing guest concerns promptly and professionally.
- Established rapport with customers by providing friendly and attentive service.
- Monitored dining room and bar areas for signs of overcrowding.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Helped with locating, setting up, maintaining and cleaning up holiday/special occasion decorations.
Sandwich Maker
Subway
04.2015 - 07.2015
- Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.
- Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours.
- Enhanced customer satisfaction by consistently preparing high-quality sandwiches and maintaining a clean workspace.
- Maintained strict adherence to food safety guidelines and regulations, ensuring a safe dining experience for customers.
- Managed cash transactions efficiently while adhering to company policies for financial security measures.
- Demonstrated adaptability by cross-training in various roles within the establishment, providing support to colleagues as needed.
- Trained team members to prepare sandwiches and other items according to instructions.
- Kept workplace clean and organized in line with restaurant policies.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Brewed coffee and tea and changed out drink station syrups.
Education
High School Diploma -
Turpin High School
Cincinnati, OH06-2018
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Critical thinking
- Organizational skills
- Calm under pressure
- Decision-making
Timeline
Facility Manger/Head Lot Tech
Jeff Wyler Honda
06.2018 - Current
Shelf Stocker
Kroger
10.2017 - 05.2018
Table Busser
Coldstream Country Club
07.2016 - 09.2017
Sandwich Maker
Subway
04.2015 - 07.2015
High School Diploma -
Turpin High School
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