Jake Eischens
Webster,MN
Summary
Detail-oriented and knowledgeable Chiropractic Assistant skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Ability to converse and communicate with patients
Overview
9
9
years of professional experience
Work History
Chiropractic Assistant/Receptionist
Ascend Chiropractic
9 2023 - Current
- Efficiently managed front desk operations, including greeting patients, answering phones, and scheduling appointments
- Demonstrated exceptional customer service skills by providing a warm and welcoming environment for patients
- Proficiently handled patient inquiries, resolving issues promptly and ensuring patient satisfaction
- Maintained accurate patient records and updated information in electronic medical records (EMR) system
- Assisted chiropractors with patient care procedures, such as preparing treatment rooms and explaining treatment plans to patients
- Managed insurance claims processing, including verifying insurance coverage and submitting claims
- Conducted administrative tasks such as filing, organizing documents, and managing office inventory
- Collaborated effectively with other staff members to ensure smooth workflow and optimal patient care
- Helped patients with the use of a Red Light Therapy Bed and Emsella Pelvic Floor Chair
- Adapted quickly to changing priorities and demonstrated flexibility in a fast-paced healthcare environment
- Received positive feedback from patients and colleagues for professionalism, reliability, and dedication to quality service.
Pro Shop Attendant
Boulder Pointe Golf Club and Banquet Center
06.2020 - 08.2023
- Assist golfers with tee times, rentals, and purchases
- Assist customers by providing information and resolving their complaints
- Answer customers' questions and provide information on procedures or policies
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills
- Trusted by the head manager to open up and close up shop
- Recognized as being able to have high responsibility throughout workplace in any department that help was needed
- Used prior knowledge and experience in the area to help coach customers and train new workers.
Landscaping Services
Self-Employed
04.2015 - 11.2022
- Provided lawn mowing, trimming, and edging services to residential and commercial customers
- Built relationships with clients and ensured their satisfaction with the services provided
- Explain products or services and prices and demonstrate use of products
- Handled complaints and queries, scheduled dates for mowing each customer, all while growing my business each year for 7 years.
Education
Bachelor of Business - Finance
University of Nebraska - Lincoln
Lincoln, NE05.2026
Bachelor of Science - Chiropractic (Pre-Chiropractic)
University of Nebraska - Lincoln
Lincoln, NE05.2025
Skills
- Patient Care
- Adaptability
- Communication skills
- Quick Learning
- Technology
- Medical Scheduling
Medical Billing
Timeline
Pro Shop Attendant
Boulder Pointe Golf Club and Banquet Center
06.2020 - 08.2023
Landscaping Services
Self-Employed
04.2015 - 11.2022
Chiropractic Assistant/Receptionist
Ascend Chiropractic
9 2023 - Current
Bachelor of Business - Finance
University of Nebraska - Lincoln
Bachelor of Science - Chiropractic (Pre-Chiropractic)
University of Nebraska - Lincoln