JAKE GATELY
Chicago,IL
Summary
Upbeat, person-centered professional with several years of experience building relationships, cultivating partnerships, and exceeding targets. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
5
5
years of professional experience
Work History
Admissions Counselor
Lake Forest College
Lake Forest , IL
06.2023 - Current
- Provided compassionate guidance and support to prospective students on the admissions process
- Responded promptly to inquiries from stakeholders regarding admissions procedures or policies.
- Documented, maintained and tracked prospective student applications.
- Analyzed enrollment trends to identify potential areas for improvement within the admissions process. Grew application volume in assigned territories by up to 25%.
- Reviewed applications, evaluated transcripts, and made decisions regarding admission status.
- Referred students to degree programs based on interests, aptitudes or educational assessments.
Admissions Fellow
St. Olaf College
Northfield , MN
08.2019 - 05.2023
- Led 75-minute one-on-one campus tours with prospective students and their families while fielding questions regarding the institution's academic and co-curricular offerings
- Connected with prospective applicants via call/text outreach to answer questions, encourage applications, and offer guidance to the application process
- Collaborated with Operations Staff with office reception tasks and other operations duties as assigned
Senior Counselor
The Latin School of Chicago
Chicago , IL
06.2022 - 08.2022
- Guided small groups of middle and upper school students across various cultural and historical locations in Chicago using public transportation five days a week
- Cultivated a flexible, engaged group dynamic by encouraging curiosity and celebrating reflection
- Provided growth opportunities for my Junior Counselor to harness their leadership skills by offering constructive feedback and overseeing its implementation
Education
Bachelor of Arts - English, Race And Ethnic Studies
St. Olaf College
Northfield, Minnesota05.2023
Skills
- Google Workspace
- Microsoft Office
- Adobe Acrobat
- Customer Relations
- Excellent Communication
- Customer Assistance
- Informed Product Selections
- Goal-Driven
Timeline
Admissions Counselor
Lake Forest College
06.2023 - Current
Senior Counselor
The Latin School of Chicago
06.2022 - 08.2022
Admissions Fellow
St. Olaf College
08.2019 - 05.2023
Bachelor of Arts - English, Race And Ethnic Studies
St. Olaf College
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