Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jake Harmon

Carlsbad,CA

Summary

Thorough Chief Operating Officer with track record delivering superior results. Focused leader with 7 years of experience finding innovative ways to grow revenue and increase margins. Specialized in business growth and new business development. Highly ambitious and strongly values growth, having a positive impact, and empowering coworkers to reach their full potential. Well-versed in managing budgets, negotiating high-level contracts and building lasting relationships with vendors, clients and partners.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Chief Operating Officer (COO)

Reach MFG
01.2022 - Current
  • Company Description: Reach MFG is a leader in private label headwear manufacturing consisting of 10 employees, 5 factories, with gross sales around 7.6MM in 2022
  • Led implementation of new product development and logistics processes increasing gross sales from 2020 to 2021 by 34.17% and from 2021 to 2022 by 66.37%
  • Restructured our business model to productize our service by creating a unique 5 step program that simplified user experience and increased gross margins
  • Spearheaded creation of company's first sales department and creative department that has led to a 10% increase in sales since their conception at beginning of 2022
  • Refined organizational structure to consolidate, streamline and delineate necessary functions across all departments, including our 3 factories in China
  • Hired, trained and coached team members across customer success, creative, sales, AP/AR and logistics departments to meet company objectives

Director of Operations

Reach MFG
08.2018 - 12.2021
  • Managed all international and domestic logistics. This included scheduling, consolidating, routing and coordinating delivery with client's 3PL
  • Oversaw day-to-day production activities in accordance with business objectives
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality
  • Monitored office workflow and administrative processes to keep operations running smoothly

Logistics and Operations Manager

Hemlock Hat Company
03.2016 - 08.2018
  • Company Description: Hemlock Hat Co is a brand focused around straw hats that consisted of 10 employees with gross sales around 3.6MM in 2018
  • Strategically planned and managed logistics, warehouse operations and product transportation for E-commerce and wholesale business
  • Kept track of quality, quantity, stock levels, delivery times, transport costs and efficiency
  • Supervised, coached and trained warehouse workforce
  • Corresponded daily with key priority retail accounts to arrange order pickups and deliveries
  • Optimized returns by effectively managing and directing distribution operations

Education

Bachelor of Science - Management W/ An Emphasis in Business Development

Northern Arizona University
Flagstaff, AZ

Skills

  • International logistics
  • Operations management
  • New business development
  • Cross functional leadership
  • Strategic planning
  • Change management
  • Employee motivation and performance

Certification

Intuit Academy Bookkeeping Professional Certificate

Timeline

Chief Operating Officer (COO)

Reach MFG
01.2022 - Current

Director of Operations

Reach MFG
08.2018 - 12.2021

Logistics and Operations Manager

Hemlock Hat Company
03.2016 - 08.2018

Bachelor of Science - Management W/ An Emphasis in Business Development

Northern Arizona University
Jake Harmon