Summary
Overview
Work History
Education
Skills
Websites
Websites, Portfolios, Profiles
Timeline
Generic

Jake Johnson

Davie,FL

Summary

IT professional with experience in troubleshooting, network configuration, and hardware maintenance. Strong focus on team collaboration and delivering results. Reliable and adaptable, skilled in problem-solving and technical support. Known for effective communication and technical aptitude in fast-paced environments.

Overview

5
5
years of professional experience

Work History

IT Technician Intern

DeltaClaimsAI
Plantation, FL
02.2025 - 06.2025
  • Provided technical support via phone, email, chat, and in-person troubleshooting hardware/software issues.
  • Installed, configured, and maintained computer systems and peripherals.
  • Managed and monitored network infrastructure (routers, switches, firewalls, wireless).
  • Implemented network security (firewalls, VPNs, intrusion detection).
  • Created Python functions in VS Code to optimize systems.
  • Documented support activities and collaborated with team to resolve recurring issues.

Mechanic Intern

Jackson Performance
Pompano Beach, FL
02.2021 - 10.2021
  • Supported mechanics with diagnostics, tool handling, and maintenance tasks.
  • Gained hands-on experience with suspension, exhaust, and brake systems.
  • Progressed to independently performing repairs in a fast-paced shop.

Customer Service Cashier

Publix
Weston, FL
04.2020 - 03.2021
  • Processed customer transactions efficiently using point-of-sale systems.
  • Handled customer inquiries and provided accurate information regarding products and services.
  • Maintained cash drawer accuracy through diligent tracking of sales and refunds.
  • Assisted in inventory management by restocking shelves and monitoring stock levels.

Education

Associate of Science - Computer Science

Valencia College
Orlando, FL
12.2025

High School Diploma - undefined

Archbishop Edward A. McCarthy High School
Southwest Ranches, FL
05.2022

Skills

  • Python
  • Computer Hardware & Assembly (includes hardware repair)
  • Networking & IT Support
  • Troubleshooting & Problem Solving
  • Communication & Team Collaboration
  • Customer Service

Websites, Portfolios, Profiles

linkedin.com/in/jake-johnson-07b26124a

Timeline

IT Technician Intern

DeltaClaimsAI
02.2025 - 06.2025

Mechanic Intern

Jackson Performance
02.2021 - 10.2021

Customer Service Cashier

Publix
04.2020 - 03.2021

High School Diploma - undefined

Archbishop Edward A. McCarthy High School

Associate of Science - Computer Science

Valencia College
Jake Johnson