Jake Jonasen
Billings,MT
Summary
At Americlean9111, I excelled as a Restoration Technician, leveraging my expertise in water damage restoration and structural drying techniques. I enhanced client retention through effective communication and meticulous attention to detail, ensuring high customer satisfaction. My proficiency in operating advanced cleaning equipment and commitment to OSHA compliance underscored my ability to meet and exceed project expectations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Restoration Technician
Americlean9111
04.2024 - 10.2024
- Managed inventory of equipment and supplies, ensuring optimal availability for timely completions of projects.
- Sprayed and fogged upholstery, carpets and accessories with conditioners, protectors, deodorizers and disinfectants.
- Collected payments and discussed results of work with customers.
- Proactively addressed client concerns throughout the restoration process, ensuring their needs were met and resulting in high levels of customer satisfaction.
- Completed tear-down of existing structures and prepared for new construction.
- Maneuvered heavy-duty equipment to carry out moisture surveys and drying techniques.
- Increased client retention, maintaining clear communication throughout the restoration process.
- Cleaned and restored interiors of homes damaged by fire, water or smoke, using commercial cleaning equipment such as AFD's, Dehumidifier's, Hepa vacuums and Air Movers.
- Inspected damaged properties and contents to prepare job action plan.
Education
GED -
Lincoln Center
Billings05-2022
Skills
- Water damage restoration
- Structure tear-down
- Sewage Cleanup
- OSHA Compliance
- Air Mover Usage
- Air Scrubbing
- Moisture Detection
- Manual hand tools operations
- Structural Drying Techniques
- Pack-out services
- Content cleaning
- Personal Protective Equipment
- Debris Removal
- Mold remediation
- Upholstery Cleaning
Certification
- OSHA Certified
Timeline
Restoration Technician
Americlean9111
04.2024 - 10.2024
GED -
Lincoln Center