Jake Joplin
Springfield,MO
Summary
Engaging Inside Store Manager dedicated to customer base expansion and E-Comm sales growth. A solid history of proving a culture of positive teamwork, enforcing policies, and achieving the brand mission. Built rapport with customers, vendors, and employees while facilitating long-term partnerships.
Overview
10
10
years of professional experience
1
1
Certification
Work History
E-Comm Store Manager
Crown Power & Equipment
Springfield, MO
05.2021 - Current
- Experienced E-commerce Manager with over 2 years of experience in the digital marketing landscape
- Experience in market research for the launch of the E-Commerce store
- Organized and facilitated parts ordering for inventory in preparation for the launch of the E-Commerce store
- Proven ability to develop and implement effective e-commerce strategies, improve user experience, and oversee online transactions
- Proficient in various e-commerce platforms and tools
- Increased store profitability by 80%, implementing cost-saving measures and efficient inventory management strategies by collaborating with vendors
- Improved customer satisfaction through staff training in customer service and product knowledge.
Mechanic
Crown Power and Equipment
Springfield, MO
05.2021 - 05.2022
- Job duties and responsibilities include maintenance and repairs on tractors and construction equipment
- Performed diagnostics through a computer, along with electrical diagnostics
- Improved vehicle performance by conducting thorough inspections and identifying necessary repairs
- Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time
- Streamlined repair processes by keeping a well-organized and clean workspace, contributing to increased productivity.
Carman (Mechanical)
Burlington Northern Santa Fe Railroad
Springfield, MO
01.2015 - 05.2021
- Job duties and responsibilities include building, repairing, and inspecting rail cars while ensuring compliance with all railroad rules and regulations for safety, operations, and the Federal Railroad Administration
- Improved vehicle safety by inspecting and repairing railcars according to industry standards
- Enhanced operational efficiency by performing routine maintenance on railcar components, including brakes, wheels, and couplers
- Maintained a safe work environment by adhering to all safety regulations and guidelines during repair procedures.
Education
Business Management and Marketing -
Missouri State University
Springfield, MO05.2026
Associate of Applied Science -
Ozarks
Springfield, MO05.2009
Skills
- Completed Electrical 1 & 2 classes
- Certified Kubota Technician (hydraulics and electrical)
- Completed Database Management and Business Communication classes
- Project Management
- Employee Training
- Revenue Generation
- Vendor Management
- Inventory Management
Certification
- Purkey's Electrical
- A/C Recovery
- EPA Vehicle Emissions Tampering
- Master Kubota Technician
- Hydraulics and Electrical
References
References are available upon request.
Timeline
E-Comm Store Manager
Crown Power & Equipment
05.2021 - Current
Mechanic
Crown Power and Equipment
05.2021 - 05.2022
Carman (Mechanical)
Burlington Northern Santa Fe Railroad
01.2015 - 05.2021
Business Management and Marketing -
Missouri State University
Associate of Applied Science -
Ozarks