Jake Joplin
E-Comm Store Manager
Springfield,Missouri
Summary
Engaging Inside Sales Manager dedicated to customer base expansion and E-Comm sales growth. Strong history of establishing a culture of positive teamwork, enforcing policies, and achieving brand mission. Built rapport with customers, vendors, and employees while facilitating long-term partnerships.
Overview
9
9
years of professional experience
1
1
Certification
Work History
E-Comm Store Manager
Crown Power & Equipment
Springfield, MO
05.2021 - Current
- Experienced and motivated E-commerce Manager with over 2 years of experience in the digital marketing landscape
- Proven ability to develop and implement effective e-commerce strategies, optimize user experience, increase online sales, and oversee online transactions.
- Proficient in various e-commerce platforms and tools
- Known for strong leadership and problem-solving skills focusing on achieving exceptional results.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Mechanic
Crown Power and Equipment
Springfield, MO
05.2021 - 05.2022
- Responsibilities include maintenance and repairs to tractors, skid steers, and excavators
- Also performing diagnostics through a computer, along with electrical diagnostic.
- Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
- Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
- Streamlined repair processes by maintaining a well-organized and clean workspace, contributing to increased productivity.
- Consistently met or exceeded company performance metrics through diligent work ethic and attention to detail in all repair tasks.
Carman (Mechanical)
Burlington Northern Santa Fe Railroad
Springfield, MO
01.2015 - 05.2021
- Job duties and responsibilities include building, repairing, and inspecting rail cars while ensuring compliance with all railroad rules and regulations for safety, operations, and the Federal Railroad Administration.
- Improved vehicle safety by inspecting and repairing railcars according to industry standards.
- Enhanced operational efficiency by performing routine maintenance on railcar components, including brakes, wheels, and couplers.
- Maintained a safe work environment by adhering to all safety regulations and guidelines during repair procedures.
Education
Business Management And Marketing - Business Management
Missouri State University
Springfield, MO05.2026
Associate of Applied Science - Diesel Mechanics Technology
Ozarks
Springfield, MO05.2009
Skills
- Completed Electrical 1 & 2 classes
- Certified Kubota Technician which includes hydraulics and electrical
- Completed Database Management and Business Communication classes
- Project Management at Crown Power & Equipment for building the E-Commerce website
- Employee Training on how to effectively run and manage the E-Comm business
- Revenue Generation
- Vendor Management
- Inventory Management
Certification
I hold certificates in
- Purkey's Electrical
- A/C Recovery
- EPA Vehicle Emissions Tampering
- Master Kubota Technician
- Hydraulics and Electrical
References
References available upon request.
Timeline
E-Comm Store Manager
Crown Power & Equipment
05.2021 - Current
Mechanic
Crown Power and Equipment
05.2021 - 05.2022
Carman (Mechanical)
Burlington Northern Santa Fe Railroad
01.2015 - 05.2021
Business Management And Marketing - Business Management
Missouri State University
Associate of Applied Science - Diesel Mechanics Technology
Ozarks