Summary
Overview
Work History
Skills
Timeline
Generic

JAKE KOWALSKI

Brighton

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Regional Market Associate

Honor Home Care
01.2021 - Current
  • Documentation of Account Owner inquiries /Employee information
  • Reporting Escalated Situations
  • Assisting in urgent staffing needs to prevent critical Gaps in client coverage.
  • Scheduling Care Pro's and assigning them to up-coming visits.
  • Maintained routine communication with clients to assess overall satisfaction, and assist in resolving complaints.
  • Answering in-coming call's and triaging

Home Care Provider

Brightstar Home Care
01.2018 - 01.2021
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.

Scheduling Manager

Notting Hill Of West Bloomfield
03.2019 - 01.2020
  • I have developed strong working relationships with management and executive team's through effective scheduling and communication skills
  • I have gathered employee data to develop monthly work schedules, enabling proper staffing for the Registered Nurse's and Certified Nursing Assistant's for a 200 bed Rehab facility
  • I have worked with manager and supervisor to plan and coordinate production schedules
  • I have provided Coaching based off employee's Overall performance.
  • Provided written/verbal warning's For Tardies and No Call No Shows
  • Presented information to the Director Of Nursing for Termination's.
  • Provided on-site Interviews for the Hiring process
  • Ordered Medical equipment for the Facility on a weekly Basic.

CNA

Wellbridge Of Brighton
04.2015 - 09.2017
  • I answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels
  • I have assisted with feeding and monitored intake to help patients achieve nutritional objectives
  • Assisted in the long-term, and short-term Nursing Facilities
  • Assisted with transferring and ADL's
  • Assisted in End of Life Care
  • Assisted with TBI Patients

Skills

  • Written and verbal communication
  • Customer service
  • Interpersonal skills
  • Document management
  • Job-specific software
  • Collaboration Skills
  • Problem-Solving Skills
  • 2 year photographer
  • Digital editing
  • Delegating
  • Team Building skill's

Timeline

Regional Market Associate

Honor Home Care
01.2021 - Current

Scheduling Manager

Notting Hill Of West Bloomfield
03.2019 - 01.2020

Home Care Provider

Brightstar Home Care
01.2018 - 01.2021

CNA

Wellbridge Of Brighton
04.2015 - 09.2017

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