Jake Krohn
Morrisville
Summary
Skilled in conducting troubleshooting, diagnostics and root cause analysis on facility systems and equipment. Dedicated, resourceful and organized in tackling problems quickly. Strong project management and communication skills.
Overview
14
14
years of professional experience
7
7
Certifications
Work History
Facilities Technician
The Woodlands at Stowe
Stowe
01.2025 - Current
- Oversee property engineering, maintenance, contractor scheduling, and daily operations for 40-unit retirement community.
- Ensured optimal performance and safety of facility equipment and systems through regular maintenance.
- Completed maintenance tasks to keep electrical, plumbing, and HVAC systems operating at peak performance.
- Conducted routine inspections to identify maintenance needs and potential issues.
- Collaborated with vendors for timely repairs and service fulfillment.
- Managed inventory of supplies and tools for maintenance tasks.
- Collaborated with staff to effectively prioritize and address urgent repair requests.
- Supported safety compliance by adhering to established protocols and regulations.
- Responded to emergency issues quickly to maintain smooth business operations.
Owner/Operator
Scotch Bush Property Management
Amsterdam
03.2022 - Current
- Executed routine and emergency repairs across the capital region, enhancing service delivery reliability.
- Cleared clogged drains, replaced valves, and installed faucets and fixtures.
- Used hand and power tools to complete repairs efficiently in residential and commercial settings.
- Performed preventative maintenance on equipment, ensuring optimal functionality and longevity.
- Conducted property inspections to identify issues and recommend solutions, improving property conditions.
- Resolved customer complaints promptly to uphold business reputation and client satisfaction.
- Established long-term customer relationships through exceptional service, fostering client loyalty.
Commercial Auction Technician
Thomas Hirchak Auction Company
Morrisville
07.2024 - 01.2025
- Photographed and cataloged auction items to enhance item visibility and buyer interest.
- Conducted extensive research and meticulously sorted, indexed, and packaged assets for auction.
- Organized auction items for optimal display to attract bidders while ensuring proper handling protocols.
- Assisted clients with auction inquiries to ensure smooth transactions and improve customer satisfaction.
- Represented company professionally during customer interactions to enhance brand image.
- Collaborated with team members to efficiently set up auction venues.
- Maintained clean and orderly workspaces throughout events to promote safety.
- Performed diagnostics and repairs on vehicles to ensure operational readiness for sale.
Chief Engineer of Operations
Outbound Stowe
Stowe
05.2024 - 07.2024
- Led engineering projects that enhanced product development and design efficiency.
- Collaborated with cross-functional teams to align engineering initiatives with business objectives.
- Directed all aspects of property engineering and maintenance, ensuring budget adherence and scheduling efficiency.
- Oversaw continuous operation and maintenance of building systems, including HVAC and electrical.
- Ensured compliance with safety regulations and industry standards in engineering practices.
- Evaluated vendor proposals, selecting suppliers that aligned with project goals and budget constraints.
- Instructed staff on the effective use of tools and software applications.
- Reviewed blueprints and schematics for accuracy before implementation.
911 Dispatcher
Montgomery County Sheriff’s Office
Fultonville
01.2023 - 04.2024
- Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire, and EMS while tracking data in real-time.
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Used radio, telephone, and computer system to update first responders with new information.
- Coordinated activities between multiple agencies during emergency situations.
- Researched criminal history data utilizing law enforcement databases; provided necessary information to officers in the field.
- Monitored alarms, surveillance systems, cameras, and other security devices for potential threats or suspicious activity.
- Utilized multi-line telephone system to answer inquiries from the public regarding emergencies, non-emergencies, police services.
- Advised supervisors on new methods for improving efficiency of operations within communications center.
Quality Control Technician
The Gorman Group
Amsterdam
04.2018 - 03.2022
- Independently collected samples from road surfaces for laboratory testing.
- Operated coring equipment and nuclear density gauge, organizing sample data for accurate testing results.
- Conducted routine inspections on materials and finished products, ensuring compliance with quality standards.
- Utilized inspection tools to measure product specifications and ensure compliance.
- Documented quality assurance findings, maintaining detailed records of inspections.
- Implemented corrective actions for non-conforming products to uphold standards.
- Assisted in developing quality control policies and procedures, improving overall process effectiveness.
- Collaborated with project management and lab technicians to meet project goals.
Property Manager, Facilities Maintenance
British American Property Management
Latham
08.2016 - 04.2018
- Served as liaison between tenants and main office, fostering effective communication and enhancing company image.
- Managed preventative maintenance and daily work orders for ten office buildings.
- Oversaw repair and preventative maintenance of HVAC systems in tenant spaces.
- Ensured safe operation and maintenance of company vehicle.
- Supervised maintenance staff and coordinated with outsourced service providers to streamline operations.
- Conducted regular property inspections to uphold quality standards and compliance.
- Addressed tenant complaints promptly, contributing to elevated satisfaction levels.
- Inspected properties regularly to identify deficiencies and schedule repairs.
Director of Facilities, OSHA Safety Manager
Animal Protective Foundation
Scotia
06.2015 - 08.2016
- Performed routine and emergency maintenance on all buildings and grounds.
- Drafted contracts with service providers to ensure facility needs for security, janitorial services, and landscaping were met.
- Oversaw compliance with health and safety regulations to ensure a safe environment for staff and animals under care.
- Directed staff on the use of hazardous chemicals or materials in accordance with established protocols.
- Evaluated bids submitted by contractors offering services related to construction or remodeling projects at organization sites.
- Trained staff on effective facility management techniques and adherence to safety procedures.
- Reviewed vendor invoices for accuracy before processing payments.
- Guided staff in the correct procedures for using hazardous materials per safety guidelines.
Field Service Technician
Ecolab Healthcare
Albany
05.2014 - 06.2015
- Serviced 300 hospital accounts across the Northeast while managing a company vehicle.
- Diagnosed technical issues, providing timely solutions to clients.
- Performed routine and preventive maintenance on all Ecolab and customer products.
- Collaborated with engineering teams to enhance service procedures and protocols.
- Trained junior technicians on equipment handling and maintenance practices to ensure consistent service quality.
- Documented service reports detailing repairs and customer interactions.
- Ensured compliance with safety regulations during field operations.
- Completed necessary paperwork for service calls promptly.
Maintenance Technician
Stoweflake Mountain Resort, Spa and Conference Center
Stowe
08.2013 - 05.2014
- Conducted routine maintenance on HVAC systems throughout resort and spa.
- Performed facility maintenance, including carpentry, painting, plumbing, and minor electrical work.
- Executed preventative maintenance procedures to uphold property standards and functionality.
- Inspected guest rooms and conference facilities for necessary repairs and maintenance needs.
- Collaborated with housekeeping to resolve urgent maintenance issues to enhance guest satisfaction.
- Responded to guest repair requests, effectively addressing concerns and ensuring timely service.
- Delivered maintenance services in Stowe, Vermont to guarantee operational efficiency.
- Trained new staff on safety protocols and proper maintenance procedures at resort.
Field Service Technician
PAL Engineering
Amsterdam
03.2012 - 07.2013
- Conducted field repairs on GE gas turbines at customer locations, ensuring operational reliability.
- Delivered technical and mechanical services on MS5001N gas turbine during planned outage, supporting timely project completion.
- Maintained turbines at Vermont Public Power Supply Authority and Turlock Irrigation District (California).
- Rebuild fuel regulators, pumps, and fuel nozzles for GE turbine.
- Design and build reusable containers for shipping turbine components.
- Completed the Turbine Inspection and Maintenance Evaluation seminar.
Education
NYS Regents Diploma -
Amsterdam High School
06-2009
Equine Training and Farrier Science Degree -
The Oklahoma Horseshoeing School
Purcell, OklahomaCertified OSHA Forklift Operator Trainer -
Federal Training Center
Hazwoper/Hazmat Technician -
OSHA10 (Construction) -
Skills
- Preventive maintenance
- Preventive inspections
- Facility management
- Safety compliance
- Quality assurance
- Emergency response
- Contractor management
- Problem solving
- Time management
- Team collaboration
- Effective communication
- Conflict resolution
Phone
cell, (518) 817-8487
Certification
Certified Journeyman Farrier
Affiliations
Volunteer Firefighter, 15 years
Timeline
Facilities Technician
The Woodlands at Stowe
01.2025 - Current
Commercial Auction Technician
Thomas Hirchak Auction Company
07.2024 - 01.2025
Chief Engineer of Operations
Outbound Stowe
05.2024 - 07.2024
911 Dispatcher
Montgomery County Sheriff’s Office
01.2023 - 04.2024
Owner/Operator
Scotch Bush Property Management
03.2022 - Current
Quality Control Technician
The Gorman Group
04.2018 - 03.2022
Property Manager, Facilities Maintenance
British American Property Management
08.2016 - 04.2018
Director of Facilities, OSHA Safety Manager
Animal Protective Foundation
06.2015 - 08.2016
Field Service Technician
Ecolab Healthcare
05.2014 - 06.2015
Maintenance Technician
Stoweflake Mountain Resort, Spa and Conference Center
08.2013 - 05.2014
Field Service Technician
PAL Engineering
03.2012 - 07.2013
NYS Regents Diploma -
Amsterdam High School
Equine Training and Farrier Science Degree -
The Oklahoma Horseshoeing School
Certified OSHA Forklift Operator Trainer -
Federal Training Center