Summary
Overview
Work History
Education
Skills
Timeline
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Jacob Leinwand

Portland

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at 808 Grinds Hawaiian Cafe. Proven ability to adapt in fast-paced environments while fostering guest relations and team collaboration. Recognized for attention to detail and problem-solving, ensuring a welcoming atmosphere that encourages repeat business. Developed strong communication and interpersonal skills in fast-paced customer service environment. Demonstrated ability to manage multiple tasks and provide exceptional service to guests. Seeking to transition into new field where these skills can be effectively utilized and expanded. Friendly and customer-focused with natural ability to create welcoming environments. Possesses foundational knowledge of customer service principles and point-of-sale systems. Dedicated to enhancing guest experiences and maintaining positive atmosphere.

Overview

2
2
years of professional experience

Work History

Front of House Employee

808 Grinds Hawaiian Cafe
06.2024 - 09.2025
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Operated cash register efficiently, processing transactions accurately and swiftly.
  • Assisted in training new staff on cafe procedures and customer interaction techniques.
  • Adapted to changing priorities during peak hours while maintaining service quality.
  • Engaged with customers to create a welcoming atmosphere, fostering repeat business.
  • Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.

Will Call

Arden Event Collective
06.2023 - 08.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Education

Bachelor of Arts - Journalism

University of Oregon
Eugene, OR
05-2029

High School Diploma -

Beaverton Highschool
Beaverton, OR
06-2025

Skills

  • Strong work ethic
  • Customer service
  • Team player attitude
  • Problem-solving
  • Attention to detail
  • Time management
  • Punctuality and reliability
  • Social perceptiveness
  • Guest relations

Timeline

Front of House Employee

808 Grinds Hawaiian Cafe
06.2024 - 09.2025

Will Call

Arden Event Collective
06.2023 - 08.2023

Bachelor of Arts - Journalism

University of Oregon

High School Diploma -

Beaverton Highschool