Microsoft Office
Years of work experience, now looking for a career
Jake Lunn
The Woodlands,TX
Summary
Enthusiastic future graduate dedicated and motivated to succeed in a customer service orientated career. Looking to work within a team-based environment to successfully assist clients in achieving their needs all while providing an outstanding client experience.
Overview
6
6
1
1
Certification
Work History
Freelance Product Courier
DoorDash
01.2021 - Current
- Learned to multitask while maintaining customer orders
- Communicated route progress, noting traffic and construction issues to avoid delays for critical deliveries.
- Developed strong relationships with clients through dependable service that ensured repeat business.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Provided excellent customer service, maintaining a 4.9/5 stars
Customer Service Associate
Dairy Queen Grill & Chill
07.2018 - 08.2020
- Maintained a high level of customer service and satisfaction while managing cash register operations and orders
- Maximized efficiency within the workplace by implementing new organizational methods for handling daily tasks.
- Proven ability to work in a fast-paced environment
- Collaborated with team members to assure timely and efficient customer service
- Provided training and support to new associates to help provide high-quality customer service.
- Developed and actualized customer service initiatives to decrease wait times.
Education
BACHELOR OF SCIENCE - Public Relations
Texas State University
05.2024
Skills
- Hardworking
- Self-Motivated
- Disciplined
- Coachable
- Confident
- Fast Learner
- Focused
- Time-Management
- Competitive
- Intellectual Curiosity
- Attention to Detail
Certification
Securities Industry Essentials- December 2023
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Interests
Golf
Timeline
Freelance Product Courier
DoorDash
01.2021 - Current
Customer Service Associate
Dairy Queen Grill & Chill
07.2018 - 08.2020
BACHELOR OF SCIENCE - Public Relations
Texas State University