Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Software
Interests
Timeline
AssistantManager
Jake Lunn

Jake Lunn

The Woodlands,TX

Summary

Enthusiastic future graduate dedicated and motivated to succeed in a customer service orientated career. Looking to work within a team-based environment to successfully assist clients in achieving their needs all while providing an outstanding client experience.

Overview

6
6

Years of work experience, now looking for a career

1
1
Certification

Work History

Freelance Product Courier

DoorDash
01.2021 - Current
  • Learned to multitask while maintaining customer orders
  • Communicated route progress, noting traffic and construction issues to avoid delays for critical deliveries.
  • Developed strong relationships with clients through dependable service that ensured repeat business.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Provided excellent customer service, maintaining a 4.9/5 stars

Customer Service Associate

Dairy Queen Grill & Chill
07.2018 - 08.2020
  • Maintained a high level of customer service and satisfaction while managing cash register operations and orders
  • Maximized efficiency within the workplace by implementing new organizational methods for handling daily tasks.
  • Proven ability to work in a fast-paced environment
  • Collaborated with team members to assure timely and efficient customer service
  • Provided training and support to new associates to help provide high-quality customer service.
  • Developed and actualized customer service initiatives to decrease wait times.


Education

BACHELOR OF SCIENCE - Public Relations

Texas State University
05.2024

Skills

  • Hardworking
  • Self-Motivated
  • Disciplined
  • Coachable
  • Confident
  • Fast Learner
  • Focused
  • Time-Management
  • Competitive
  • Intellectual Curiosity
  • Attention to Detail

Certification

Securities Industry Essentials- December 2023

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Microsoft Office

Interests

Golf

Timeline

Freelance Product Courier

DoorDash
01.2021 - Current

Customer Service Associate

Dairy Queen Grill & Chill
07.2018 - 08.2020

BACHELOR OF SCIENCE - Public Relations

Texas State University
Jake Lunn