Jake Malfara
Ventnor City
Summary
Professional bartender with a proven track record at Tomatoes Restaurant, excelling in cocktail preparation and customer service. Recognized for enhancing guest experiences and training staff, while effectively managing bar inventory and cash handling. A reliable team player, adept at multitasking and maintaining high standards in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Bartender
Tomatoes Restaurant
05.2020 - Current
- Crafted and served a diverse range of cocktails and beverages to enhance guest experience.
- Managed bar inventory, ensuring timely restocking of supplies and minimizing waste.
- Trained new staff on drink preparation techniques and customer service standards.
- Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Truck Loader
UPS Customer Center
06.2018 - 05.2020
- Ensured compliance with safety protocols during loading operations.
- Maintained clean and functional warehouse space throughout [Number] hour shifts.
- Lifted and slid packages weighing up to [Number] pounds on conveyor belts to transport items.
- Assisted with unloading returned or damaged goods, ensuring accurate documentation for inventory control purposes.
- Streamlined loading processes, reducing turnaround time for shipments.
- Loaded and strapped shipments into place on trucks.
Education
General Studies
West Chester University of Pennsylvania
West Chester, PAHigh School Diploma -
Atlantic High School
Atlantic City N.J06-2019
Skills
- Cocktail preparation
- Customer service
- Bar inventory management
- Cash handling
- Opening and closing procedures
- Alcohol awareness practices
- Communication skills
- Strong multitasking
- Highly reliable
- Team player attitude
- Handling difficult customers
- Food service
Timeline
Bartender
Tomatoes Restaurant
05.2020 - Current
Truck Loader
UPS Customer Center
06.2018 - 05.2020
General Studies
West Chester University of Pennsylvania
High School Diploma -
Atlantic High School