Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Jake Marcone

Lagrangeville,NY

Summary

Dedicated student technician skilled in help desk support and software installation. Proficient in operating systems and incident documentation, committed to enhancing user experiences and operational efficiency. I also have obtained my paralegal certificate prior to graduation. This was a part of the pre-law course work at Marist college. I have learned about Open Objective Memorandum of Laws, drafting case briefs, drafting wills, and law research.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Student Technician IT

Marist College
Poughkeepsie, NY
05.2024 - Current
  • Assisted in troubleshooting technical issues for students and faculty, ensuring minimal disruption to learning environments.
  • Maintained and repaired computer hardware and software systems, contributing to overall operational efficiency.
  • Provided support for classroom technology setups, enhancing user experience during lectures and presentations.
  • Documented technical procedures and solutions, improving knowledge sharing among team members.

Cashier/Assistant

Adelina's Pizzaria
Lagrangeville, NY
07.2023 - 08.2023
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted in maintaining cleanliness and organization of work areas.
  • Provided exceptional customer service by addressing inquiries and resolving issues.
  • Collaborated with team members to ensure timely order fulfillment.

Cleaner of Kennels/Feeding Exercising Dogs

Country Club Kennels
Lagrangeville, NY
06.2023 - 07.2023
  • Maintained cleanliness of facility, ensuring a safe environment for pets and visitors.
  • Performed thorough sanitization of kennel areas to uphold health standards.
  • Assisted in managing waste removal, promoting hygiene and comfort for animals.
  • Utilized cleaning equipment efficiently to achieve optimal results in various spaces.

Education

Bachelor of Science - Philosophy/Prelaw

Marist College
Poughkeepsie, NY
05-2026

Skills

  • Help desk support
  • Software installation
  • Incident documentation
  • Operating system proficiency

Certification

Paralegal Certificate

Interests

  • Advocacy Campaigns
  • Coding and Programming
  • Virtual Reality
  • Video Gaming
  • Web Development and Design
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Acting and Theater

Timeline

Student Technician IT

Marist College
05.2024 - Current

Cashier/Assistant

Adelina's Pizzaria
07.2023 - 08.2023

Cleaner of Kennels/Feeding Exercising Dogs

Country Club Kennels
06.2023 - 07.2023

Bachelor of Science - Philosophy/Prelaw

Marist College