JD Edwards
Jake McCrary
Kansas City,MO
Overview
6
6
years of professional experience
Work History
Senior Distributor Services Representative
Ceva Animal Health
11.2023 - Current
- Run monthly reports to track monthly and yearly goals
- Oversees operations of third party MTO partners and ensures quality order management and analysis
- Trains new team members and develops SOP training documents
- Increased customer satisfaction by providing exceptional service and support to distributors
- Assisted in development of and manage online Made-to-Order site
Distributor Services Representative
Ceva Animal Health
05.2022 - 11.2023
- Led standardization of all samples and free goods sent to internal & external customers
- Developed and modernized department-wide file and SOP documentation system for training, pricing and procedures
- Facilitate and foster internal & external customer relationships through continued communications and networking
- Designed and maintained product allocation system to significantly reduce product waste and increase profits
- Pull daily reports to ensure proper order management across multiple teams
Inside Sales Representative
Ceva Animal Health
01.2021 - 04.2022
- Maintained and cultivated list of 300 accounts profiting over $1,000,000
- Organized and led lunch and learns with current customers, presenting on new and existing products
- Partnered with region representatives to provide additional customer assistance when employees left company
Landscape Supervisor
Engledow Group
05.2020 - 12.2020
- Supervised all aspects of a 6-member crew including task priority, training and worker relationships
- Responsible for data entry of crew’s time and job completions
- Collaborated with other superiors on weekly goals and quarterly objectives
Landscape Crew Member
Engledow Group
09.2019 - 04.2020
Student Employee – Ranch Hand
Oklahoma State University North Range
01.2019 - 05.2019
- Assisted in several feeding operations
- Aided in multiple graduate research projects
- Assisted in general health and husbandry of cow calf operations
- General maintenance on a beef research facility
Companion Animal Sales & Marketing Intern
Ceva Animal Health
06.2018 - 08.2018
- Developed database on how Fear Free Certification correlates to behavior product sales
- Developed Google Sites for Sales & Marketing Team
- Reorganized Google Drive to provide efficient way to access information
- Improved skills in selling process through ride-a-longs and cold calls
Education
Bachelor of Science - Animal Science, Agricultural Economics and Agribusiness
Oklahoma State University
Stillwater, OK12.2019
Skills
- ERP by JD Edwards, Microsoft office, MicroStrategy, CRM
- Goal Oriented
- Excellent communication and interpersonal skills
- Strong ability to work with others and independently to complete tasks
- Capability to learn rapidly and adapt quickly to changing situations
- Staff Training and Development
Software
Microsoft Office
MicroStrategy
Timeline
Senior Distributor Services Representative
Ceva Animal Health
11.2023 - Current
Distributor Services Representative
Ceva Animal Health
05.2022 - 11.2023
Inside Sales Representative
Ceva Animal Health
01.2021 - 04.2022
Landscape Supervisor
Engledow Group
05.2020 - 12.2020
Landscape Crew Member
Engledow Group
09.2019 - 04.2020
Student Employee – Ranch Hand
Oklahoma State University North Range
01.2019 - 05.2019
Companion Animal Sales & Marketing Intern
Ceva Animal Health
06.2018 - 08.2018
Bachelor of Science - Animal Science, Agricultural Economics and Agribusiness
Oklahoma State University