Jake Miele
Bradenton,FL
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Education
Pursing A Degree In - Computer Science
08-2026
Pre-college Certification - undefined
06.2021
Summer 2021
Certification
- AWS Cloud Practitioner
- Forbes Travel Guide Luxury Service Training
- CPR & First Aid Certified
- HOBY Leadership Certification
- Brain Health Scholar Certification
Skills
- Programming & Technical: Python, C, Java, AWS Cloud, Microsoft Excel (VLOOKUP, pivot tables, report generation), customer support software
- Customer Service: Strong ability to address customer inquiries, resolve issues, and maintain a positive experience in fast-paced settings
- Communication: Skilled in clear, professional communication with customers, both in-person and remotely
- Time Management: Efficient at multitasking and meeting deadlines, ensuring prompt responses to customer needs
- Problem-Solving: Quick to analyze and provide practical solutions in high-volume environments
- Adaptability: Able to rapidly learn new systems and processes; thrives in remote work
- Team Collaboration: Works well in team settings and independently when needed
Work History
Barback & Event Assistant
Harbor View Hotel
05.2024 - 08.2024
- Delivered excellent service by assisting customers promptly and courteously
- Suggested additional items to increase sales
- Maintained knowledge of mixology, bar equipment, and sanitation standards
- Supported bartenders in drink preparation and served beverages
- Assisted in executing high-profile events, including functions for financial firms and government officials
Mover/Packer
Two Men and A Truck
09.2023 - 05.2024
- Provided professional moving services, meeting customer needs and requirements
- Efficiently loaded and unloaded items from storage and vehicles
- Part-time
Overview
1
1
year of professional experience
1
1
Certification
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