Jacob Neal
Solutions Architect
San Juan Capistrano,CA
Summary
Accomplished solutions architect with 6 years experience in selling highly technical SAAS platforms and 15+ years building software. Expertise in monitoring solutions and Cloud environments (including Azure). Comfortable adding value in both large, strategic accounts and early stage, fast-paced engagements. Key achievement: Closed 7-figure account expansion at a large streaming enterprise as the technical lead. Skilled in fostering client relationships, architecting solutions, increasing product adoption, and collaborating with Product on new features.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
5
5
Certifications
Work History
Solutions Architect, Strategic Accounts
New Relic
01.2018 - Current
- Revenue Success: Provided pre- and post-sales technical consulting to both early stage startups and large, strategic organizations, leading to $2MM increase in revenue and over $15MM/y in renewals
- Experienced SE: Led countless product demonstrations, RFP responses, and customer implementations, in addition to account planning
- Technically Savvy: Equally comfortable with hands-on-keyboard implementation and building customer relationships
- Fortunate to receive four promotions in 6 years
Product Engineer
Praetorian Cybersecurity
06.2016 - 01.2018
- Customer-facing Product Engineer for an elite cybersecurity company where I wore multiple Product, Engineering, and Customer Success hats
- Drove development and user experience of several internal and external products, including Praetorian's bug bounty SaaS platform
- Onboarded and supported enterprise clients to ensure customer success
Founder
Boost, Inc
05.2014 - 06.2016
- Launched white-label CMS platform that made it simple for newspapers to add third-party content channels to their websites without building or supporting required technology ("Boosting revenue not overhead")
- Architected product solution and oversaw development (Python/Django/MySQL/AWS)
- Provided post-sale implementation support and trained over 100 sales reps on Boost product
Technical & Management Consultant
CSC
03.2012 - 05.2014
- Supported large Business Intelligence implementation ($MM) for a Fortune 15 Telecom company
- Analyzed business operations of an acquisition made by a major Fortune 50 US bank and identified process improvements across individual branches
Full Stack Engineer
Mambo Studios
10.2010 - 03.2012
- Full stack architecture and development of front-end and back-end features using Objective-C, Java, Python, and Google Cloud.
- Streamlined development by automating processes including code generation for new features.
Education
Bachelor of Science - Engineering
University of California, Berkeley
Berkeley, CA 09.2006 - 12.2010
Skills
Value Selling
Certification
Machine Learning
Hobbies
Surfing
Hiking
Traveling
Woodworking
Dad jokes
Timeline
Solutions Architect, Strategic Accounts
New Relic
01.2018 - Current
Product Engineer
Praetorian Cybersecurity
06.2016 - 01.2018
Founder
Boost, Inc
05.2014 - 06.2016
Technical & Management Consultant
CSC
03.2012 - 05.2014
Full Stack Engineer
Mambo Studios
10.2010 - 03.2012
Bachelor of Science - Engineering
University of California, Berkeley
09.2006 - 12.2010
Machine Learning
Google CyberSecurity (IP)
Solutions Architect, AWS
Software Product Management
Salesforce Admin (IP)
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