Jake Pitts
Kissimmee,FL
Summary
Driven and adept Administrative Clerk from Natural Medicine Center of Lakeland, with a proven track record in data interpretation and exceptional communication techniques. Excelled in streamlining office operations, enhancing customer satisfaction, and leading volunteer teams at the YMCA Child Development Center. Skilled in mental health awareness and critical thinking, consistently achieving high levels of accuracy and efficiency.
Overview
14
14
years of professional experience
Work History
Administrative Clerk
Natural Medicine Center of Lakeland
Lakeland, FL
05.2024 - 08.2024
- Organized and maintained filing systems both electronically and manually.
- Resolved customer complaints in a timely manner.
- Maintained records and personnel files to drive administration and office support.
- Greeted and signed in visitors to facilitate front office operations.
- Entered data into various software programs with high accuracy.
- Managed daily office operations and administrative support tasks efficiently.
- Provided support to visitors by answering questions and directing them accordingly.
Student Volunteer at the Oviedo YMCA
YMCA Child Development Center
Oviedo, FL
05.2011 - 08.2011
- Provided assistance to staff in the daily operations of the organization.
- Compiled reports on volunteer activities and accomplishments.
- Collaborated with other volunteers to create a positive work environment.
- Participated in team-building exercises to strengthen relationships among volunteers.
- Served as a mentor for incoming freshman during orientation week.
- Organized student activities and events to promote campus life.
- Created social media content to engage with current and prospective students.
Student Volunteer at the Oviedo YMCA
YMCA Child Development Center
Winter Park, FL
05.2010 - 08.2010
- Organized student activities and events to promote campus life.
- Greeted visitors, answered phones, and responded to inquiries in a professional manner.
- Performed general office tasks such as photocopying documents or mailing packages.
- Supervised groups of student volunteers during special projects or activities.
- Participated in fundraising efforts to support college organizations or clubs.
- Followed school schedules and policies to promote safety and learning.
Education
Bachelor of Science - Psychology
Southeastern University
Lakeland, FLSkills
- Nursing Assistance
- Data Interpretation
- Mental health awareness
- Communication techniques
- Research methods
- Critical Thinking
- Active Listening
- Behavior Observation
- Mental Health Assessment
- Problem-solving abilities
- Recreational Activity Planning
- Interpersonal Skills
References
- Jessica Hokanson C) 715-815-0497 // Manager at Natural Medicine Center
Timeline
Administrative Clerk
Natural Medicine Center of Lakeland
05.2024 - 08.2024
Student Volunteer at the Oviedo YMCA
YMCA Child Development Center
05.2011 - 08.2011
Student Volunteer at the Oviedo YMCA
YMCA Child Development Center
05.2010 - 08.2010
Bachelor of Science - Psychology
Southeastern University
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