Jake Reedy
Springboro
Summary
Looking to apply leadership, relationship-building, and collaboration skills along with my motivation for a marketing or sales position. I take great pride in creating long-lasting relationships in my work environment while trying to achieve the best outcome for the organization and the customer.
Overview
3
3
years of professional experience
Work History
Footwear Associate/Footwear Team Lead
Dick's Sporting Goods
04.2023 - Current
- Developed strong relationships with local resellers to maximize our store's sales goal.
- Managed and motivated employees to be productive and engaged in work
- Opened new shipments and stored footwear in storage room according to size and style
- Constructed displays of footwear for specific brands or seasonal purposes
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects
Box Office Associate
Dayton Dragons
04.2023 - 05.2023
- Printed tickets, checking accuracy of date, time and seat numbers before giving to customers
- Assisted customers in choosing seats, guiding and recommending options via seating map
- Balanced cash owed against number of tickets bought and took payment in exchange for ticket sales
- Created and maintained reports of sold tickets and payments received
- Provided guidance on seating and ticketing procedures to increase customer satisfaction
Logistics Team Member and Sales Representative
M & J Tooling Company
12.2022 - 03.2023
- Connected with customers through emails and phone calls about getting quotes and purchase orders for the tooling products that we sell
- Handled shipping operations which included packaging the item and making sure all items were shipped at the time they needed to be shipped
- Trained new team members about the procedures and systems that were used to make the shipping process work smoothly
Ticket Operations Intern
Toledo Mud Hens and Toledo Walleye
03.2022 - 08.2022
- Company Overview: Www.milb.com/toledo
- Established a great understanding about the ins and outs of customer service and how to communicate with anyone
- Studied many of the managers above me on what it takes to achieve success in this business and what I can do to someday be in their position
- Gained knowledge of the technology systems that professional teams in sports utilize
- Www.milb.com/toledo
Education
BBA - Business Administration
The University of Toledo
Toledo, OH05.2022
Skills
- Interpersonal relationship building
- Clear Verbal Communication Skills
- Customer Support
- Member Services
- Calm and Professional Under Pressure
- Merchandise Orders and Exchanges
- Flexible and Adaptable
- Microsoft Office
- Phone Inquiries
- Merchandise Sales
Timeline
Footwear Associate/Footwear Team Lead
Dick's Sporting Goods
04.2023 - Current
Box Office Associate
Dayton Dragons
04.2023 - 05.2023
Logistics Team Member and Sales Representative
M & J Tooling Company
12.2022 - 03.2023
Ticket Operations Intern
Toledo Mud Hens and Toledo Walleye
03.2022 - 08.2022
BBA - Business Administration
The University of Toledo
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