Jake Reedy
Springboro
Summary
Looking to apply leadership, relationship-building, and collaboration skills along with my motivation for a marketing or sales position. I take great pride in creating long-lasting relationships in my work environment while trying to achieve the best outcome for the organization and the customer.
Overview
3
3
years of professional experience
Work History
Footwear Associate/Footwear Team Lead
Dick's Sporting Goods
Miamisburg, OH
04.2023 - Current
- Developed strong relationships with local resellers to maximize our store's sales goal.
- Managed and motivated employees to be productive and engaged in work
- Opened new shipments and stored footwear in storage room according to size and style
- Constructed displays of footwear for specific brands or seasonal purposes
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects
Box Office Associate
Dayton Dragons
Dayton, USA
04.2023 - 05.2023
- Printed tickets, checking accuracy of date, time and seat numbers before giving to customers
- Assisted customers in choosing seats, guiding and recommending options via seating map
- Balanced cash owed against number of tickets bought and took payment in exchange for ticket sales
- Created and maintained reports of sold tickets and payments received
- Provided guidance on seating and ticketing procedures to increase customer satisfaction
Logistics Team Member and Sales Representative
M & J Tooling Company
Dayton, USA
12.2022 - 03.2023
- Connected with customers through emails and phone calls about getting quotes and purchase orders for the tooling products that we sell
- Handled shipping operations which included packaging the item and making sure all items were shipped at the time they needed to be shipped
- Trained new team members about the procedures and systems that were used to make the shipping process work smoothly
Ticket Operations Intern
Toledo Mud Hens and Toledo Walleye
Toledo, USA
03.2022 - 08.2022
- Company Overview: Www.milb.com/toledo
- Established a great understanding about the ins and outs of customer service and how to communicate with anyone
- Studied many of the managers above me on what it takes to achieve success in this business and what I can do to someday be in their position
- Gained knowledge of the technology systems that professional teams in sports utilize
- Www.milb.com/toledo
Education
BBA - Business Administration
The University of Toledo
Toledo, OH05.2022
Skills
- Interpersonal relationship building
- Clear Verbal Communication Skills
- Customer Support
- Member Services
- Calm and Professional Under Pressure
- Merchandise Orders and Exchanges
- Flexible and Adaptable
- Microsoft Office
- Phone Inquiries
- Merchandise Sales
Timeline
Footwear Associate/Footwear Team Lead
Dick's Sporting Goods
04.2023 - Current
Box Office Associate
Dayton Dragons
04.2023 - 05.2023
Logistics Team Member and Sales Representative
M & J Tooling Company
12.2022 - 03.2023
Ticket Operations Intern
Toledo Mud Hens and Toledo Walleye
03.2022 - 08.2022
BBA - Business Administration
The University of Toledo