Jake Ridenour
Santa Clarita,CA
Summary
Professional with strong foundation in leadership and team collaboration. Prepared to drive impactful results through effective communication, strategic thinking, and adaptability. Known for reliability and proactive approach in dynamic environments. Skilled in conflict resolution, project management, and motivational techniques.
Overview
3
3
years of professional experience
Work History
Server & Trainer
Wood Ranch
01.2022 - 01.2025
- Delivered high-quality customer experiences in fast-paced, high-volume restaurant environments
- Selected as a trainer to onboard and mentor 15+ team members, improving team performance and service consistency
- Demonstrated leadership by coordinating with staff to optimize service flow and resolve customer issues in real time
- Managed multiple priorities simultaneously while maintaining strong attention to detail and professionalism
- Built strong communication and interpersonal skills through constant client interaction
Operations Assistant
Oasis Moving Company
06.2022 - 08.2022
- Coordinated logistics for residential and commercial moves for over 10 clients a day, ensuring accurate tracking and delivery of customer belongings
- Managed inventory and organized items efficiently to streamline loading and unloading processes
- Communicated directly with clients to ensure clarity, satisfaction, and trust throughout the moving process
- Demonstrated problem-solving under pressure by adapting to changing schedules and logistical challenges
Education
B.A. - Philosophy
University of California, Santa Barbara (UCSB)
Isla Vista, CA06-2027
Skills
- Analytical thinking
- Clear writing and speaking
- Mentorship and training
- Customer experience management
- Dedicated work ethic
- Strategic Reasoning
- Persuasive Argumentation
- Socratic questioning
Accomplishments
- Supervised team of 15 staff members.
- Collaborated with team of 4 in the development of multi-sided marketplace app, mainly in prototyping and customer research.
- Resolved product issue through consumer testing.
Languages
English
Native or Bilingual
Interests
Artificial Intelligence & Ethical AI Development, Strategy, Innovation, and Technology, Applying Philosophy to Real-World Decision-Making
Timeline
Operations Assistant
Oasis Moving Company
06.2022 - 08.2022
Server & Trainer
Wood Ranch
01.2022 - 01.2025
B.A. - Philosophy
University of California, Santa Barbara (UCSB)