Jake Robertson
Narrows,VA
Summary
Organized Electrical with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Mechanic/Electrician Technician
ESS Technologies
03.2023 - 01.2024
- Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
- Streamlined repair processes by maintaining a well-organized and clean workspace, contributing to increased productivity.
- Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
Customer Service
Foodlion
03.2017 - 08.2021
- Implemented new quality assurance and customer service standards.
- Provided quality customer service to earn satisfaction ratings of 100%.
- Managed customer service budgets for cost-effective staff and resource allocation.
- Elevated customer satisfaction through followup and enthusiastic customer service.
Education
Associate of Applied Science - Instrumentation
New River Community College
Dublin, VA11.2026
Certification - Electrical Techician II
New River Community College
Dublin, VA08.2024
Certification - SACA- Electrical Systems I,II,III
New River Community College
Dublin, VA08.2024
Associate of Applied Science - Electrical Engineering
New River Community College
Dublin, VA07.2024
Skills
- Hand and Power Tools
- Electrical System Rewiring
- Quality Assurance
- Work Order Management
- Troubleshooting
- Mechanical Systems
- Hydraulic Repair
- Inventory Management
- Preventive Maintenance
- Troubleshooting Skills
- Codes Implementation
- Repairs Knowledge
- Systems Troubleshooting
- OSHA
Certification
- CST - Certified Service Technician
Languages
Spanish
Native or Bilingual
Timeline
Mechanic/Electrician Technician
ESS Technologies
03.2023 - 01.2024
Customer Service
Foodlion
03.2017 - 08.2021
Associate of Applied Science - Instrumentation
New River Community College
Certification - Electrical Techician II
New River Community College
Certification - SACA- Electrical Systems I,II,III
New River Community College
Associate of Applied Science - Electrical Engineering
New River Community College
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