Jake Round
Hartville
Summary
Motivated and detail-oriented professional with diverse experience in customer service, automotive detailing, and hospitality. Skilled in providing top-notch customer service in fast-paced environments, ensuring customer satisfaction, and maintaining high standards of cleanliness and organization. Experienced as a Car Wash Attendant with HRM Enterprises, delivering thorough and efficient vehicle care, and as a Self-Employed Automotive Detailer, where attention to detail and precision were key in restoring vehicles to showroom condition. Additionally, equip with excellent communication and multitasking skills as a host at Grinders Above and Beyond, ensuring a welcoming atmosphere and smooth operations. Proficient at managing time effectively, building strong client relationships, and contributing to the success of any team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Carwash attendent
HRM Enterprises
Hartville
12.2023 - Current
- Operated various car wash equipment, ensuring safe and efficient vehicle cleaning processes.
- Promoted a positive workplace culture by actively contributing to team collaboration and open communication.
- Created customers and assessed needs to recommend suitable car wash services.
- Maintained cleanliness of work areas, contributing to a positive customer experience.
- Established loyal customer base through consistent quality workmanship and friendly service interactions.
Automotive Detailer
Self Employed Services
Hartville
04.2023 - Current
- Conducted thorough cleaning and detailing of vehicles to enhance appearance, and customer satisfaction.
- Applied specialized cleaning products and techniques to maintain vehicle interiors and exteriors.
- Collaborated with team members to streamline detailing processes and improve efficiency.
- Inspected vehicles post-detailing for quality assurance, ensuring that high standards were consistently met.
Host/Cashier Assistant
Grinders Above & Beyond
Hartville
05.2022 - 11.2022
- Welcomed guests and managed seating arrangements to optimize flow and enhance the guest experience.
- Coordinated with kitchen staff to ensure timely food delivery and seamless service.
- Trained a new host on customer service protocols and reservation systems for efficiency.
- Handled guest inquiries and concerns professionally, resolving issues to maintain satisfaction.
Education
Ohio Fire Emergency Services - Fire Emergency Services
Stark State College
Canton, OH12-2024
High School Diploma -
Lake Middle/High School
Hartville, OH05-2024
Skills
- Friendly, positive attitude
- Excellent communication
- Customer service
- Dependable and responsible
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Organization and time management
Certification
- Ohio Fire Emergency Services Certification
Timeline
Carwash attendent
HRM Enterprises
12.2023 - Current
Automotive Detailer
Self Employed Services
04.2023 - Current
Host/Cashier Assistant
Grinders Above & Beyond
05.2022 - 11.2022
Ohio Fire Emergency Services - Fire Emergency Services
Stark State College
High School Diploma -
Lake Middle/High School
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