Jake Round
Hartville,OH
Summary
Motivated and detail-oriented professional with diverse experience in customer service, automotive detailing, and hospitality. Skilled in providing top-notch customer service in fast-paced environments, ensuring customer satisfaction, and maintaining high standards of cleanliness and organization. Certified Field Inspector for Groundworks, which requires delivering exceptional customer service while providing expert assessments and solutions in basement waterproofing and foundation repair. Skilled in identifying structural concerns and recommending effective, long-term repair strategies tailored to each client's needs. Experienced as a Car Wash Attendant with HRM Enterprises, delivering thorough and efficient vehicle care, and as a Self-Employed Automotive Detailer, where attention to detail and precision were key in restoring vehicles to showroom condition. Additionally, equipped with excellent communication and multitasking skills as a host at Grinders Above and Beyond, ensuring a welcoming atmosphere and smooth operations. Proficient at managing time effectively, building strong client relationships, and contributing to the success of any team.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Field Inspector
Groundworks
Twinsburg, OH
10.2025 - Current
- Conducted thorough assessments of basements to identify moisture issues and vulnerabilities.
- Improved customer satisfaction through timely project completion and high-quality workmanship.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with clients to explain services, addressing concerns and expectations clearly.
- Managed project timelines and deliverables to meet the client's outlook and deadlines.
Carwash attendent
HRM Enterprises
Hartville, OH
12.2023 - 10.2025
- Operated various car wash equipment, ensuring safe and efficient vehicle cleaning processes.
- Promoted a positive workplace culture by actively contributing to team collaboration and open communication.
- Created customers and assessed needs to recommend suitable car wash services.
- Maintained cleanliness of work areas, contributing to a positive customer experience.
- Established loyal customer base through consistent quality workmanship and friendly service interactions.
Automotive Detailer
Self Employed Services
Hartville, OH
04.2023 - 10.2025
- Conducted thorough cleaning and detailing of vehicles to enhance appearance, and customer satisfaction.
- Applied specialized cleaning products and techniques to maintain vehicle interiors and exteriors.
- Collaborated with team members to streamline detailing processes and improve efficiency.
- Inspected vehicles post-detailing for quality assurance, ensuring that high standards were consistently met.
Host/Cashier Assistant
Grinders Above & Beyond
Hartville, OH
05.2022 - 11.2022
- Welcomed guests and managed seating arrangements to optimize flow and enhance the guest experience.
- Coordinated with kitchen staff to ensure timely food delivery and seamless service.
- Trained a new host on customer service protocols and reservation systems for efficiency.
- Handled guest inquiries and concerns professionally, resolving issues to maintain satisfaction.
Education
Ohio Fire Emergency Services - Fire Emergency Services
Stark State College
Canton, OH12.2024
High School Diploma -
Lake Middle/High School
Hartville, OH05.2024
Skills
- Friendly, positive attitude
- Excellent communication
- Customer service
- Dependable and responsible
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Organization and time management
Certification
- Ohio Fire Emergency Services Certification
Timeline
Certified Field Inspector
Groundworks
10.2025 - Current
Carwash attendent
HRM Enterprises
12.2023 - 10.2025
Automotive Detailer
Self Employed Services
04.2023 - 10.2025
Host/Cashier Assistant
Grinders Above & Beyond
05.2022 - 11.2022
High School Diploma -
Lake Middle/High School
Ohio Fire Emergency Services - Fire Emergency Services
Stark State College