Jake Rowland
Chatham,VA
Summary
Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management. very hard worker and a fast learner. always bringing the utmost enthusiasm and focus on given goals and objectives.
Overview
5
5
years of professional experience
Work History
Team Lead
Columbia Forest Products
Chatham, VA
02.2022 - Current
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained new staff in relevant processes and procedures.
- Delegated daily tasks to team members to optimize group productivity.
- Identified opportunities for process improvements, implementing changes when required.
- Monitored team performance against targets, taking corrective action where necessary.
- Manged inventory and lead times to keep a lean inventory and reduce cost
- used problem solving skills to add improvements and refinement to manufacturing processes
- familiar with MS 365 applications i:e Word, Excel, and powerpoint
- supervised in 4 departments through my 2 years so far, Hardwood, Gluing, Value add, and shipping/receiving
- very familiar with wood product specifications (veneer species, core types, different adhesives etc.)
- Implemented changes in production process in response to customer complaints and claims
Gluing Operator
Columbia Forest Products
Chatham, VA
08.2020 - 02.2022
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Ensured all safety protocols were followed at all times during operation of machinery.
- Kept work area clean and organized according to established guidelines.
- Assisted in training new operators on proper use of equipment and safety procedures.
- Participated in regular team meetings focused on improving productivity goals.
- Adjusted machine settings as needed to maintain product quality standards.
- Reported any identified issues with quality control procedures immediately.
Industrial Contractor
Industrial Painting Usa
Chatham, VA
10.2018 - 08.2020
- Kept clients informed about progress status updates throughout the entire process.
- Resolved any problems encountered during the course of construction work.
- Developed detailed plans for projects based on customer needs and expectations.
- Met frequently with clients to gain understanding of goals and service needs.
- Manage customer complaints and or issues in order to maintain good working relationships.
- Strived to always meet company demands and deadlines
- Identified needs of customers promptly and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Education
Adult Career And Education Center
Danville, VA01-2019
Skills
- Production Monitoring
- Schedule Management
- Trend Tracking
- Performance Monitoring
- Employee Engagement
- Coaching and Mentoring
- Quality Control
- Strong verbal skills
- Strong communicator
- Able to maintain professionalism even when dealing with high intensity problems
Affiliations
Interests include-
- fitness
- Hiking
- Skiing
- traveling when able.
- Spending time with family
Languages
English
Professional
Timeline
Team Lead
Columbia Forest Products
02.2022 - Current
Gluing Operator
Columbia Forest Products
08.2020 - 02.2022
Industrial Contractor
Industrial Painting Usa
10.2018 - 08.2020
Adult Career And Education Center