Jake Saccone
Kirkland,WA
Summary
Dynamic professional with a proven track record at Ford of Kirkland, adept in POS system proficiency and fostering positive environments. Excelled in roles requiring attention to detail and decision-making capabilities, significantly reducing financial inconsistencies. Skilled in both technical and customer service roles, demonstrating versatility and a commitment to excellence.
Extremely quick to adapt to new environments and stressors. Reliable worker with a genuine curiosity and intent to constantly improve to help build company credibility as well as it's brand as a whole.
Overview
9
9
years of professional experience
Work History
Cashier Assistant Manager
Ford of Kirkland
04.2024 - Current
- Quickly and accurately counted drawers at start and end of each shift.
- Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Technician
Toyota of Kirkland
09.2022 - 08.2023
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Executed maintenance services on customer vehicles such as oil changes, tire rotations, battery replacements, alignments, and more.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
Server / Host
Ristorante Paradiso
05.2021 - 03.2022
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Sales Associate
The North Face Inc.
11.2020 - 03.2021
- Solved customer challenges by offering relevant products and services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
Supervisor / Camp Organizer
Boys & Girls Club of Bellevue
06.2015 - 08.2019
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Organized and ran summer camps and aided with all other programs that were in place throughout the years.
- In charge of opening and closing facility assuring it's safety during closed hours.
- Built rapport with all parents and their kids involved with the Boys & Girls Club - resolved any and all conflicts if present.
Education
BBA - Marketing
Washington State University
Pullman, WA08.2026
BBA - Marketing
Arizona State University
Tempe, AZ05.2026
Skills
- Sales Promotion
- POS System proficiency
- Attention to Detail
- Issue Resolution
- Time Management
- Decision-making capabilities
- Budgeting and finance
- Various software program knowledge (Excel, ppt, Adobe illustrator & photoshop)
Timeline
Cashier Assistant Manager
Ford of Kirkland
04.2024 - Current
Technician
Toyota of Kirkland
09.2022 - 08.2023
Server / Host
Ristorante Paradiso
05.2021 - 03.2022
Sales Associate
The North Face Inc.
11.2020 - 03.2021
Supervisor / Camp Organizer
Boys & Girls Club of Bellevue
06.2015 - 08.2019
BBA - Marketing
Washington State University
BBA - Marketing
Arizona State University
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