Proactive professional with experience in emergency services and team leadership. Demonstrates strong communication skills and effective problem-solving abilities. Enhanced safety compliance and delivered exceptional guest experiences.
Overview
3
3
years of professional experience
Work History
Volunteer Firefighter
New Hackensack Fire
Wappingers Falls
11.2024 - Current
Responded to emergency calls and provided rapid on-site assistance.
Operated firefighting equipment during training and real incidents.
Participated in public education programs about fire prevention and safety.
Collaborated with team members during drills and emergency scenarios.
Maintained readiness of firefighting gear and tools for immediate response.
Participated in regular drills and training sessions to keep skills up-to-date.
Zone Lead
Splashdown Beach
Fishkill
05.2023 - 03.2026
Supervised daily operations of water attractions and guest services.
Trained and mentored team members on safety protocols and service standards.
Conducted regular safety inspections to uphold compliance with regulations.
Investigated any reported incidents or issues related to safety or security within the zone.
Monitored guest feedback to enhance visitor experiences and service quality.
Facilitated resolution of guest complaints quickly and efficiently in order to maintain a positive reputation for the company.
Managed inventory levels for supplies, ensuring availability for daily activities.
Education
Associate of Applied Science - Aviation Maintenance Technician
Dutchess Community College
Poughkeepsie, NY
04-2027
High School Diploma -
Our Lady of Lourdes High School
Poughkeepsie, NY
05-2025
Skills
Equipment maintenance
Team collaboration
Safety inspections
Emergency response
Problem resolution
Communication skills
Effective communication
Team leadership
Timeline
Volunteer Firefighter
New Hackensack Fire
11.2024 - Current
Zone Lead
Splashdown Beach
05.2023 - 03.2026
Associate of Applied Science - Aviation Maintenance Technician